As dealers face mounting pressure from tariffs, inventory volatility, and tighter margins, service revenue is becoming more important than ever. That’s where BizzyCar comes in. In today’s episode of Driving Solutions, Ryan Maher, CEO of BizzyCar and a former dealer himself, joins us to share how his company helps dealerships tap into an overlooked goldmine: vehicle recalls.
According to Maher, BizzyCar connects to a dealership’s DMS, automatically identifying open recalls and then reengaging customers who haven’t visited the store in years—all without requiring dealership staff to lift a finger.
For example, Maher points out that some of their top-performing stores are generating over six figures annually from recalls alone, with additional potential revenue from parts, labor, and vehicle sales that follow.
“The recall may be the hook, but the real value,” Maher explained, “lies in what happens once the customer walks in.” He also mentions that dealers have successfully upsold additional services, re-engaged customers who have previously stopped using their services, and even transitioned those customers into newer vehicles. This approach is especially crucial now that many groups are returning to focusing on operational fundamentals amid economic uncertainty.
During the interview, Jim Fitzpatrick pointed out that 50 to 60 percent of customers visiting dealerships have active recalls that go unaddressed. Maher confirmed this stat, describing it as a major missed revenue opportunity. To tackle this, BizzyCar recently released an in-store product designed to alert advisors when a customer with an open recall comes in—even if the visit was originally for something else.
Maher also cited how large groups, such as Tasca Automotive Group and Penske Automotive Group (PAG), are already leveraging BizzyCar to drive six-figure monthly gains. As the platform scales—adding over 100 rooftops per month and backed by $30 million in funding, including $15 million from Dealer Tire—its reach and capabilities continue to grow. The Dealer Tire partnership alone gives BizzyCar access to over 50% of the U.S. dealer network, strengthening its ability to deliver measurable outcomes.
Beyond just technology, Maher said the value is in the execution. BizzyCar doesn’t just deliver a dashboard—it delivers results, offering what he describes as a “fully managed solution” that guarantees performance without burdening dealership staff.
For Maher, a former Marine, the mission is simple: deliver outcomes, not software.
"What we're trying to do is make it easier for dealers to do the other more complicated stuff… [Bizzycar] this is just a product that should exist in the industry." – Ryan Maher
