TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%


Gaining Insight on the Customer Journey Using Mobile Technology – Graham Line, Automotive CX Summit Speaker

profile
By CBT News Editorial Team June 7, 2017

In this interview with Graham Line, CEO & Founder – Digital Data Solutions, Joe discusses Graham’s upcoming session at the 2017 Automotive CX Summit entitled “Gaining Insight on the Customer Journey Using Mobile Technology”.

Here are the questions Joe asked Graham:

  • How can technologies today provide insight to guide dealers into making better decisions into their digital strategies for complete engagement with customers.
  • Is there a silver bullet to marketing?


Tags

More from Sales & Marketing
AI search is changing how dealers get found. Here's what that means for your marketing strategy

AI search is changing how dealers get found. Here’s what that means for your marketing strategy

- October 28, 2026
For years, dealerships have built their digital marketing strategies around one goal: showing up when car shoppers search online. That goal hasn't changed. The way people search has. AI is reshaping how...
Sales & Marketing Publishing Partners
CarEdge CEO: AI shopping tools raise the stakes for dealer pricing transparency

CarEdge CEO on AI shopping tools raising the stakes for dealer pricing transparency

- October 27, 2026
As more consumers turn to AI to research and compare vehicles, dealerships may need to rethink how they present pricing online. Zach Shefska, President and CEO of CarEdge, joins us...
CBT Live Sales & Marketing
David Spisak says dealers must audit for AI, launches new show on CBT News

David Spisak says dealers must audit for AI, launches new show on CBT News

- October 26, 2026
Shoppers are using AI tools to research vehicles before they reach a dealership website, and many stores are not set up to be found. Dealers who haven't audited their sites...
Sales & Marketing CBT Live
Car salesperson performance holds steady as buyer satisfaction slips

Car salesperson performance holds steady as buyer satisfaction slips

- October 26, 2026
On the Dash: Car salesperson performance held steady from Q2 to Q3, CDK found. Ease of Purchase hit its 2026 low in September at 79%. Product expertise and trust scores...
Sales & Marketing Articles


Latest Articles

David Allison challenges dealerships to move beyond customer stereotypes
Latest Articles 10/30/26

David Allison challenges dealerships to move beyond customer stereotypes

Cybersecurity expert urges dealers to check defenses as AI speeds up attacks
Latest Articles 10/30/26

Cybersecurity expert’s warning for dealers as AI speeds up attacks

Could Escape return as an EV? Ford has not confirmed reports
Latest Articles 10/30/26

Could Escape return as an EV? Ford hasn’t confirmed reports

Collin Sewell and Jason Willis acquire Willis Automotive’s 11 Iowa locations
Latest Articles 10/30/26

Collin Sewell and Jason Willis acquire Willis Automotive’s 11 Iowa locations

GM workers eye $13,000 checks, Audi seeks lower tariffs, Hyundai and Kia profits rise
Latest Articles 10/30/26

GM workers eye $13,000 checks, Audi seeks lower tariffs, Hyundai and Kia profits rise

Will gas prices drop or is it all about the midterms?
Latest Articles 10/30/26

Will gas prices drop or is it all about the midterms?

GM workers could receive $13,000 profit-sharing checks as Ford payouts rise
Latest Articles 10/30/26

GM workers could receive $13,000 profit-sharing checks as Ford payouts rise

Audi seeks lower U.S. tariffs as Georgia factory investment advances
Latest Articles 10/30/26

Audi seeks lower U.S. tariffs as Georgia factory investment advances

Hyundai and Kia post higher operating profit as strikes and war-linked costs weigh on outlooks
Latest Articles 10/30/26

Hyundai and Kia post higher Q3 operating profit, but outlooks weaken

Rivian beats Q3 estimates as R2 becomes its best-selling model
Latest Articles 10/30/26

Rivian beats Q3 estimates as R2 becomes its best-selling model

Add us as a preferred source on Google

CBT News
Powered by  GDPR Cookie Compliance (opens in a new tab)
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.