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Where AI helps and where dealers still need the human touch
Dealerships have more ways to reach customers than ever, but shoppers still respond to people who show real interest. On today’s edition of CBT Live, Matt Easton, Founder of Easton University,...
How AI can expose dealership friction and improve loyalty
As artificial intelligence adoption accelerates across retail automotive, many dealership leaders view automated tools as a silver bullet for operational headaches. However, implementing AI without human oversight often amplifies underlying...
Stop over-managing and start leading to fuel dealership growth
On today's Lessons in Leadership episode, Leadership Expert and CEO of LearnToLead Dave Anderson tackles the 13th commandment of his 15 Commandments for Organizational Peak Performance, which he says warns...
Why real AI adoption means getting the whole team on board
Dealerships keep adding AI tools, but results depend on employees who understand them and help shape how they work. Stores that skip that step risk frustrated staff and a disconnected...
