On this episode of Kain & Co., the second part of David Kain’s interview with co-founders Bruce Polkes and Jim Hughes of Intellacar on how consumer demands have changed and...
VinSolutions and Joe Webb conducted an industry survey on the utilization of a dealership’s CRM. Disappointingly but surprising they found most dealers are not using their CRM to the capacity...
Emotion and logic play a major role in the buying decision. Mark breaks down how the two must combine to complete the essential customer experience process.
Also on today’s show:
- Coach’s...
Dan Hahn, Fixed-ops specialist at Automotive Development Group chats with Joe about the importance of proper protocol for the multi-point inspection in your fixed-ops department. Dan strongly believes that a...
Inspire your staff to "serve rather than sell" with this inspiring quote from Luther Allison on the Saturday Morning Sales Meeting with Mark Tewart. Visit On the Mark for more great...
Becky hosts Joe St. John, head of Dealer Success with AutoFi, to talk about how consumer demands are changing, and how dealers can utilize online FI information to attract serious,...
David sits down with Bruce Polkes and Jim Hughes, co-founders of Intellacar, to discuss how consumer demands have changed and how their technology can help bring dealers into the digital...
Brian hosts Cassie Broemmer, VP of Business Development with CarWars, to discuss modern issues with many dealers’ phone processes and how you can take your call measurement to the next...