TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Attracting and Retaining Good Employees

Employee turnover costs your dealership a lot in terms of production and lost revenue. Want to improve by attracting the top employees? Glenn has three things to focus on.

VIDEO TRANSCRIPT:

It’s time for our Tip Of The Day, sponsored by Lotlinx. It comes from Glenn Pasch.

Hi, Glenn Pasch with your CBT, Tip Of The Day. Employee turnover costs your, dealership a lot at the end of the year, in terms of production and lost revenue. What you wanna do is create and environment, where you attract the top employees and then hold onto them for the long term. I’m gonna give you three things to focus on when you do this. Number one, present your dealership as a top-class place to work. It will attract the top employees, the top candidates and if your environment is that top class, you will hold onto your people longterm.

Number two is set the expectations right from the gate. Make sure all of your employees understand exactly what’s gonna be expected of them, so there are no surprises. Lastly, make sure that you are investing in their growth, through constant training and feedback to make them produce at a high level. Take those three tips in line and you will cut down on your employee turnover and make your dealership more productive.

Remember you can access all of our tips from more than ten trainers right here on demand.


More from Tips & Training
Building a culture where input from all levels matters

Building a culture where input from all levels matters

- April 1, 2026
By fostering open dialogue across all levels, leaders can build high-performing cultures that encourage innovation and engagement, says leadership expert Dave Anderson. On the latest episode of Lessons in Leadership, Anderson...
Preventing “toxic achievers” through values-based accountability

Preventing “toxic achievers” through values-based accountability

- March 25, 2026
High-performing organizations do not separate results from behavior. Leadership expert Dave Anderson says the strongest cultures hold employees equally accountable for achieving performance targets and living the company’s core values. On...
responsibility

How accountability, responsibility drive success in top-performing teams

- March 18, 2026
In high-performance organizations, excuses are met with little tolerance. According to leadership expert Dave Anderson, in high-performance cultures, employees are expected to take responsibility for results. On the latest episode of...
advisors

Service advisors gain approvals through Jen Suzuki’s job-risk-reward formula

- March 16, 2026
Explaining vehicle repairs doesn’t have to be complicated. On the latest episode of Loyalty-Based Sales Strategies, host Jen Suzuki, Founder and President of eDealer Solution, offers service advisors a simple, straightforward, proven...
CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.