How to get people to like you
What is more important than creating trust and rapport with your customers? Getting them to like you! On today’s Tip of the Day, David explains the difference and how you...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Tips & Training
2-Way Communication with Shoppers
Auto responses from customers are important. Brian explains why the impact increases two-way communications with in-market shoppers.
David Kain Explains How to Get Out of a Sales Slump
Unfortunately, we all have them. They can come in the morning, noon, or at night and last anywhere from an hour to two months. So, David explains how to get...
Making a Good First Impression
When you represent a dealership, make sure you do everything you can to not offend people, especially during the first impression. David gives you an example of a mistake people...
Working smarter in the F&I office
When dealing with customers in the F&I office, Becky explains how to work smarter, not harder with visuals.
Make Your Emails Entertaining
Do you ever run out of things to communicate with your customers...those who aren’t responding? David says be more entertaining.
Finding Your True Sales Potential
Do you know what sort of numbers your sales team is generating in sales each month Brian’s tip will help you eventually find out what your benchmarks are and how...
Taking advantage of what’s relevant to your customers
We communicate with our customers via email, texts, phones, but is what we’re saying to them relevant to their needs? Cory explains why it’s important to be specific when tailoring...
Who Owns Your Marketing?
Glenn gets this question from dealers all the time about who owns your store’s marketing. Is it a third party, an agency, or the employee who was hired to do...
Committing to Your Customer
How committed are you to your customer, especially those that don’t end up buying at your dealership? Grant explains why 14 contacts (through phone, text, email) in the first ten...
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