Everybody makes excuses, whether it be to explain why someone's better at something or why we failed a task. Are you making excuses for why things don’t get done? Mark has...
We all know the importance of building the most possible value with our clients before presenting the numbers. Jonathan shows you one particular way to do that.
You’re the expert, the higher authority, but sometimes you diminish your authority with certain phrases. Jonathan suggest using these phrases instead, therefore elevating your authority and building trust.
Never ask a question you don’t have an answer to. Instead, Becky says to ask questions that will lead to answers that will capture the information to sell to the...
Do you use a broad brush when it comes to training your team? Glenn suggests looking at each member to target their work metrics to figure out how they can...
You’re going to have objections in every step of the car buying process. So, Grant explains how to respond to each one...just in case it’s an objection or complaint.
Look around your showroom. Does the brand in your showroom match the brand you drove to work? David says to truly love the brand you sell, do what these top...