TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


XTime

video sharing

Sharing Auto Repair Videos To Build Trust Between Technician And Customer

- September 12, 2018
When it comes to customer retention, servicing is one of the primary tools dealerships can use to keep customers coming back after they have purchased their vehicle. However, it is...

Using Technology to Increase Service Sales and Efficiency – Jim Roche, Xtime

- June 19, 2018
CBT's own Jim Fitzpatrick sat down with Jim Roche, Senior Vice President of Marketing and Managed Services for Xtime, a Cox Automotive company, to talk about the effect of changing...
newscast

“We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation” – Jim Roche | Auto Groups Continue To Expand Used-Car Offerings | Automaker Adds Augmented Reality to It’s FB Messenger

- May 8, 2018
On today’s CBT Newscast for Tuesday, May 8th, 2018: Automotive CX Summit Promises High-Value Experience for All Attendees Jon Munzel, the founder and President of the Thought Leadership Summits, joins us on...
Service Departments

“We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation” – Jim Roche

- May 8, 2018
Jim Roche, Xtime's SVP of Marketing & Managed Services and CBT Automotive Network’s Jim Fitzpatrick discuss how many dealerships are missing out on opportunities for potential earnings from not prioritizing their dealership's...
newscast

What Dealerships Should Focus On To Help Fill Job Roles – Adam Robinson, Hireology | How To Ask For GREAT Reviews | 4 Ways a Happy F&I Manager Drives Higher Profits

- April 13, 2018
On today's CBT Newscast for Friday, April 13th, 2018: What Dealerships Should Focus On To Help Fill Job Roles - Adam Robinson The auto industry still suffers from a very high turnover...
Auto/Mate

Auto/Mate Updates Open/Mate Integration Interface, Enabling Auto Dealers to Create ROs Using Third-Party Systems

- March 15, 2018
Albany, NY – March 14, 2018​ – Auto/Mate Dealership Systems has updated its Open/Mate application programming interface (API). The Fixed Ops department can now use third-party service solutions to create new...
Engagement with Online Appointment Scheduling

Data Shows Increase in Online Engagement in Scheduling Appointments

- February 26, 2018
A dealerships' online engagement and technology needs to be keeping up with how customers are using theirs. Jim Roche, Division Vice President of Marketing and Managed Services at Xtime, wants...
service

How to drive profitable growth in the service bay

- January 15, 2018
  Right now, there are more than 250 million gasoline engines on the road. Over the next 10 years, another 80 to 100 million will be added. We're not going to flip...
Jim Roche

3 Things Fixed-Ops Can Provide to Drive Profitable Growth

- February 8, 2017
Jim Roche: SVP, Marketing & Managed Services Xtime


CBT News
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