TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%


Weekly Tune-up

Planet Subaru

Service Manager Christa Collins on Training New Fixed-Ops Hires from Scratch

- September 3, 2020
What separates one service department from the next? Some may say the service technicians and the work they do. Today we’ll learn about a training program that Christa Collins, Service...
Fixed-Ops Auto News
service department

Five Marketing Strategies to Increase Service Department Sales

- August 24, 2020
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships, service departments can be a significant...
Sales & Marketing Fixed-Ops
service

4 Disciplines that Create a Standard of Accountability in the Service Drive

- August 13, 2020
In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With the majority of showrooms closed at...
Fixed-Ops Auto News
service

Bill Springer on What Consumers Value Most in the Service Department

- August 13, 2020
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President of DriveSure is here to discuss...
Fixed-Ops Auto News
social distancing

Keeping Your Service Drive Packed in a World of Social Distancing

- August 5, 2020
As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us. Grocery and other stores now monitor the number...
Fixed-Ops Auto News
Lee Harkins

The Approach Lee Harkins Says Most Dealers are Missing in Fixed-Ops

- June 24, 2020
On today’s show, we’re pleased to welcome back Lee Harkins, President and CEO of M5 Management Services. In this segment, Lee and Jim discuss some practical strategies service departments can...
Fixed-Ops Auto News
Dealer Forward

Dealer Forward: Reimagining Automotive Retail Episode 4

- May 26, 2020
Welcome to the third episode of Dealer Forward: Reimagining Automotive Retail, a weekly panel discussion that focuses on building resilience in three key auto retail areas. This week's episode features...
Management & Leadership Power Lunch
active delivery

The Active Delivery Process

- March 23, 2020
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources. The two wrap up their discussion...
Daily Newscast
service

Ways to Convert on the Walkaround in the Service Drive

- March 17, 2020
When a customer arrives for a service appointment, the check-in process is expected to be smooth, fast, and painless. Having already set an appointment, the vehicle owner feels like they’re...
Fixed-Ops Auto News
COVID-19

CBT Automotive Newscast for March 17, 2020

- March 17, 2020
Today on CBTNews.com - Tuesday, March 17th, 2020: Taking Your Dealership’s Top Performers to the Next Level – Jonathan Dawson & Frank Crinite On today’s show, we’re very pleased to welcome Jonathan...
Daily Newscast

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