TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%


Weekly Tune-up

service

Bill Springer on What Consumers Value Most in the Service Department

- August 13, 2020
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President of DriveSure is here to discuss...
social distancing

Keeping Your Service Drive Packed in a World of Social Distancing

- August 5, 2020
As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us. Grocery and other stores now monitor the number...
Lee Harkins

The Approach Lee Harkins Says Most Dealers are Missing in Fixed-Ops

- June 24, 2020
On today’s show, we’re pleased to welcome back Lee Harkins, President and CEO of M5 Management Services. In this segment, Lee and Jim discuss some practical strategies service departments can...
Dealer Forward

Dealer Forward: Reimagining Automotive Retail Episode 4

- May 26, 2020
Welcome to the third episode of Dealer Forward: Reimagining Automotive Retail, a weekly panel discussion that focuses on building resilience in three key auto retail areas. This week's episode features...
active delivery

The Active Delivery Process

- March 23, 2020
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources. The two wrap up their discussion...
service

Ways to Convert on the Walkaround in the Service Drive

- March 17, 2020
When a customer arrives for a service appointment, the check-in process is expected to be smooth, fast, and painless. Having already set an appointment, the vehicle owner feels like they’re...
COVID-19

CBT Automotive Newscast for March 17, 2020

- March 17, 2020
Today on CBTNews.com - Tuesday, March 17th, 2020: Taking Your Dealership’s Top Performers to the Next Level – Jonathan Dawson & Frank Crinite On today’s show, we’re very pleased to welcome Jonathan...
service technicians

Taking Care of Your Service Technicians

- March 16, 2020
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. The two discuss the current...
acquisition

Customer Acquisition and Retention

- March 9, 2020
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim and John discuss the...
technicians

The Best Way to Pay Technicians

- March 2, 2020
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim talks to John about what...


CBT News
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