Tag: service department

Checking Your Service Department's Health By John Fairchild Owners and general managers need to feel the pulse of the Service Department constantly. Service retail metrics can...

Jimmy Berg’s Long Island store overhaul addressed big needs in the store he bought several years ago By Jon McKenna That vehicle service generates the lion’s share...

Just before the NADA convention, the Third Annual "Best Training Day Ever" took place in San Francisco that brought together hundreds of industry professionals...