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one of the most significant developments in car sales has been the rise of mobile video

Mobile video revolution: The new era of car sales

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Automobile dealerships are told they must adapt to the ever-changing landscape every week. Or at least it seems that way. For example, one of...
Dealership sales manager focuses on crafting leadership development skills

How to bridge the gap between sales management and leadership development

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Today, sales managers usually have two roles. First, they have to manage and administer the sales team. Second, they are also expected to demonstrate...
Frampton

How to make your dealership recession proof — Jason Frampton |...

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Ken Garff Automotive Group, ranked ninth on Automotive News’ list of the top 150 dealership groups, continues to invest and grow their operations. On...

3 phrases that earn customer trust and close more deals —...

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As customers do increasingly more research on the vehicles they wish to purchase, sales professionals must learn new phrases to keep control of the...
discipline Dale Pollak

Habits that build discipline in the dealership — Dale Pollak, Cox...

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During the years following the COVID pandemic, many dealers, unable to remain disciplined during the challenging times, replaced good habits with bad ones. However,...
2023 dealerships

What must auto dealerships focus on this coming year? — Tyson...

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After a challenging and disappointing year, dealerships are anxious to know what's in store for retail auto in 2023. Consumer research firm J.D. Power...

The link between emotional intelligence and selling cars

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Emotional intelligence is just as important as technique in car sales. Consumers want more than just a competent car salesperson that can state the...
online sales

Increased online sales adoption could signal the in-person experience needs change

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The 2022 Deloitte Global Automotive Consumer Study indicates that concluding a vehicle in-person remains the preferred method for 75% of car buyers. However, more...
desking manager deals

6 things your desking manager should do today

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In today’s retail environment where demand far outstrips supply, desking managers haven’t had to put together too many complex deals. After all, customers don’t...
EV walkarounds

5 things that car salespeople should address in EV walkarounds

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The jury is still out about how long it will take for electric vehicles to capture the majority of car sales. But as electric vehicle...