Thursday, November 26, 2020
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veterans

Veterans: The Talent Pool Your Dealership Shouldn’t Miss Out On

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Most of us have seen advertisements for companies that hire veterans who have served in the U.S. military and are re-entering the workforce as a civilian. Many corporations, including Coca Cola and UPS, even have specialized hiring programs that help veterans transition to civilian life while utilizing the job skills they learned and used during […]
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Staying Motivated When You’re In Sales

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Isn’t ‘Selling’ a blast on those busy days? Even when you’re there 8 or 10 hours, when you have appointments who show and buy, and then grab a quick up or service customer and end up selling 3 or 4 cars that day, don’t you leave work more pumped than when you got there? Waiting […]
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customers

Teaching Customers About Maintenance in the Information Age

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Owner’s clinics are nothing new in the car business. Dealerships have been trying to teach new buyers about their vehicles (and the dealership’s service offerings) for many years. Some dealers do it well, others struggle to get buyers to show up. It’s not that the information presented is not valuable, but we live in a […]
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language

What Your Body Language Says About You On The Sales Floor

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Granted a picture can say a thousand words, your body is just as chatty. Your mouth can be saying one thing but things like your facial expression and body positioning are also being heard loud and clear. Non-verbal communication is more effective and absorbed easier than verbal communication. For this reason, as a customer service […]
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benefits

Benefits of Working in Sales

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There are many career paths one can take in the car business. Service, Parts, Sales and Accounting all require different skills and offer unique opportunities and benefits to employees. Within the sales department there are a number of career paths, but working on the ground floor in sales comes with a lot of flexibility and […]
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f&i

Benefits of Working in F&I

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There are many career paths one can take in the car business. Service, Parts, Sales and Accounting all require different skills and offer unique opportunities to employees. Within the sales department there are a number of opportunities. One of the most sought after jobs in the dealership is in the Finance and Insurance (F&I) department. […]
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new hires

Get Your New Hires Productive on the Sales Floor Quickly

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The statistics have been consistent for the past several years. Salesperson turnover rate was 67 percent in 2016 overall with non-luxury brands experiencing a 72 percent churn rate. That number reveals a horrific issue on the sales floor – new hires who simply won’t convert prospects into buyers at the same rate as experienced salespeople. […]
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