TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Retail Automotive

sub-prime

The Sub-Prime Market (Part 2)

- May 2, 2017
Tom welcomes Wes Crumby of Sub Prime Dealer Services on the show. In this conversation style interview, Tom learns what’s best for the dealer in terms of special financing, best...
communicating

Combine old-school and new-school ways of communicating

- May 1, 2017
While there is a place for phone calls, emails, and texts, sending an old-fashioned, hand-written thank you card to your customers may provide a genuine quality that you may not...
performance

Keys to Peak Performance

- April 29, 2017
Mark Tewart's Keys to Peak Performance: Enthusiasm & Energy Often times, the newest salespeople sell the most cars of anybody on the sales floor. This is due to the natural enthusiasm...
combat disruptors

How your dealership can combat auto retail disruptors

- April 28, 2017
Auto retail disruptors are learning what it takes to keep buyers more engaged throughout the process that offers a level of transparency that is necessary to creating an awesome car...
EVs

How much do your sales people know about EVs?

- April 27, 2017
If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true that most customers who purchase an...
plateau

How to Combat U.S. Sales Plateau

- April 26, 2017
After years of rising demand and record-setting results, the U.S. sales momentum has come to a relative halt, as a recent in-depth article by WardsAuto notes. At the same time, dealership inventories and incentives have...
big data

Big data + targeted marketing = your next buyer

- April 25, 2017
Big data has been taking center stage in the future of retail marketing but can this predictive analysis be used to find your next car buyer? Andy Gilman, VP Sales...
facebook

Up your game on Facebook!

- April 21, 2017
"If you're not on Facebook, get on Facebook". On today's Tip of the Day, Mark Tewart outlines the reasons why all dealerships and sales people need to be on Facebook. 
Sales Effectiveness Report

Sales Effectiveness Report, Lead Follow-Up in the Automotive Industry

- April 20, 2017
How good are dealers when it comes to customer lead follow-up?   In a recent study from Conversica, they divided the effectiveness of customer lead follow-up in four categories: promptness, personalization,...
voicemail

The Power of Voicemail

- April 19, 2017
Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.


CBT News
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