When Little Complaints Become Big Problems
The vast majority of dissatisfied customers who threaten to call an attorney never do. For the few who follow through, the results can be devastating. While it’s true that many...
TSLA352.040-8.55%
GM73.1550.615%
F11.585-0.015%
RIVN15.335-0.065%
CYD39.6300.22%
HMC23.835-0.315%
TM204.560-2.45%
CVNA315.3401.43%
PAG148.990-0.35%
LAD258.3706.55%
AN197.220-0.46001%
GPI326.950-2.49999%
ABG196.4601.7%
SAH63.510-1.36%
TSLA352.040-8.55%
GM73.1550.615%
F11.585-0.015%
RIVN15.335-0.065%
CYD39.6300.22%
HMC23.835-0.315%
TM204.560-2.45%
CVNA315.3401.43%
PAG148.990-0.35%
LAD258.3706.55%
AN197.220-0.46001%
GPI326.950-2.49999%
ABG196.4601.7%
SAH63.510-1.36%
TSLA352.040-8.55%
GM73.1550.615%
F11.585-0.015%
RIVN15.335-0.065%
CYD39.6300.22%
HMC23.835-0.315%
TM204.560-2.45%
CVNA315.3401.43%
PAG148.990-0.35%
LAD258.3706.55%
AN197.220-0.46001%
GPI326.950-2.49999%
ABG196.4601.7%
SAH63.510-1.36%
Retail Automotive
The Importance of Your Dealership’s Online Reputation | Canada Matches U.S. Tariffs | Vehicle Prices Down 0.4%
Today on CBTNews.com - Monday, June 4th, 2018:
The Importance of Your Dealership's Online Reputation - Chris Snellgrove
Jim Fitzpatrick sits down with Chris Snellgrove with Digital Media Nation to talk about...
Using Mystery Shopping Alongside Advanced Technology | President Trump Signs Off On Steel Tariffs | April’s Consumer Spending Increase
Today on CBTNews.com - Friday, June 1st, 2018:
Using Mystery Shopping Alongside Advanced Technology
In today’s fast-paced business world, it could be difficult to gauge the success of your sales employees and...
Using Mystery Shopping Alongside Advanced Technology
In today’s fast-paced business world, it could be difficult to gauge the success of your sales employees and the satisfaction of your customers. CBT News had the opportunity to talk...
Get Creative On Social Media to Attract Buyers | Should Your Dealership’s Service Department Go Mobile? | Are Prices At the Pump Influencing The Industry?
Today on CBTNews.com - Wednesday, May 30th, 2018:
Get Creative On Social Media to Attract Buyers
Every dealership puts their own spin on how they target their next buyer through the dealerships...
Jody DeVere – Leading a Movement in Automotive | Having the #TimesUp Conversation in the Auto Industry | How to Leverage Organic and Paid Content on Social Media
Today on CBTNews.com - Tuesday, May 29th, 2018:
Jody DeVere - Leading a Movement in Automotive
Improving the shopping experience is on everyone’s action items list. As there are many different ways...
Customer Experience Must-Haves in the Car Buying Process | What Social Media Platform is Right for Your Dealership? | Pros and Cons of Video Testimonials
Today on CBTNews.com - Tuesday, May 29th, 2018:
Customer Experience Must-Haves in the Car Buying Process
Jim Fitzpatrick of CBT News sits down with Chris Snellgrove, President of Digital Media Nation, to...
Finbarr O’Neill – Sales Predictions, Investing in Technology, Subscription Services, and A New Way of Selling | Best Ways to Jumpstart Group Morale | Generating Intentional Results Requires Massive Action
Today on CBTNews.com - Monday, May 28th, 2018:
Finbarr O'Neill - Sales Predictions, Investing in Technology, Subscription Services, and A New Way of Selling
On today's Power Lunch, Jim Fitzpatrick is joined...
The Evolution of On-Lot Shopping – Larry Dorfman | Edmunds May Auto Sales Forecast | GM Military Discounts
Today on CBTNews.com - Friday, May 25th, 2018:
The Evolution of On-Lot Shopping - Larry Dorfman
The role of the salesperson on the floor has changed over the years and now engaging...
New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges
CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an exclusive interview. John shares with our network his story of tragedy, triumph and overall self-betterment...
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