Monday, January 17, 2022
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Remote work - Adam Robinson

How car dealerships can improve efficiency with remote work policies...

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Ford recently announced a hybrid remote work model for its employees indefinitely. Salaried employees can continue to work from home, but will go into the office for meetings or workshops as necessary. Will we soon see other manufacturers follow suit? On today’s show, we are pleased to welcome Adam Robinson, CEO and Co-Founder of Hireology […]
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Glenn Lundy

Glenn Lundy Discusses the State of Auto Retail, Racial Protests, and...

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On today's show, we're pleased to welcome back Glenn Lundy, automotive retail expert and host of the popular #RiseAndGrind morning show. Did you enjoy this interview?...
Michael Roppo

What It Takes To Find, Train, and Retain Great Service...

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 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim and Michael discuss hiring new technicians and what it takes to find them, train them, and retain them. Michael says that without a doubt the most effective way to train […]
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recruiting

Recruiting in the Modern Age of Automotive

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On this week’s episode of Kain & Co., David Kain of Kain Automotive talks about the words you use in your recruiting ads and which information potential salespeople are looking for when job searching.   VIDEO TRANSCRIPTION: David Kain: Hello, I’m David Kain here on Kain and company on the CBT Automotive Network. I appreciate […]
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Glenn Pasch

How to Get the Most Value From Your Vendors, Employees,...

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Is your dealership making the most of your current marketing process, software, and employees? Well, now is the time to assess the strengths and weaknesses of your dealership and make any necessary changes. On today’s show, Jim welcomes back Glenn Pasch, CEO of the PCG Companies to discuss tips for compiling and analyzing your dealership’s […]
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sales team

How to Build a Winning Sales Team (Part 1)

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  Are you trying to be as good as everybody or as bad as everybody? Do you know the difference? Building a winning sales team is the first step to succeeding instead of surviving in the business. Learn how to do just that on today’s episode of the Tom Stuker Show.
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women employees

Attract, Hire and Retain Women Employees

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“The Women in the Workplace 2017,” a study conducted by LeanIn.Org and McKinsey states, ”Women and men see the state of women—and the success of gender-diversity efforts—differently. Men are more likely to think the workplace is equitable; women see a workplace that is less fair and offers less support. Men think their companies are doing […]
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job satisfaction

Techs: Job Satisfaction Equals Increased Service Revenues

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It is no secret that recruiting and training service technicians is expensive. Tech turnover can cost a dealership money in many ways, including recruiting and training expenses, mistakes due to inexperience, and lost production. Automobile News quotes Ted Kraybill of ESI Trends as saying that a 10 percent increase in employee turnover will cost the […]
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Bill Wittenmyer

Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting

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As a car dealer, unless you’re wearing a shirt or hat out in public advertising your store, it’s hard for some people to actually know what you do for a career. ELEAD1 Partner Bill Wittenmyer told CBT’s Jim Fitzpatrick recently that dealership personnel used to be walking billboards for their stores, and it might be […]
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extra mile

Attracting the Sales Talent You Want at Your Dealership

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A sales position isn’t easy, so don’t settle for low-quality applicants In the 2016 NADA Dealership Workforce Study, it’s noted that sales department turnover is 67 percent annually. Of that 67 percent, more than 40 percent of new hires in on the sales floor don’t make it past 90 days. It can safely be assumed […]
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