TSLA380.740-15.94%
GM79.750-4.01%
F14.240-0.71%
RIVN14.800-0.93%
CYD47.560-5.89%
HMC26.325-0.385%
TM173.085-2.695%
CVNA67.020-2.59%
PAG179.690-0.51%
LAD304.6800.81%
AN192.830-2.17%
GPI327.230-1.06%
ABG198.845-2.195%
SAH84.590-0.23%
TSLA380.740-15.94%
GM79.750-4.01%
F14.240-0.71%
RIVN14.800-0.93%
CYD47.560-5.89%
HMC26.325-0.385%
TM173.085-2.695%
CVNA67.020-2.59%
PAG179.690-0.51%
LAD304.6800.81%
AN192.830-2.17%
GPI327.230-1.06%
ABG198.845-2.195%
SAH84.590-0.23%
TSLA380.740-15.94%
GM79.750-4.01%
F14.240-0.71%
RIVN14.800-0.93%
CYD47.560-5.89%
HMC26.325-0.385%
TM173.085-2.695%
CVNA67.020-2.59%
PAG179.690-0.51%
LAD304.6800.81%
AN192.830-2.17%
GPI327.230-1.06%
ABG198.845-2.195%
SAH84.590-0.23%


positive

COVID-19

Finding the bright spots for F&I during COVID-19

- November 27, 2020
We are always looking for silver linings when things are going haywire in life. The last 6 months navigating the COVID-19 crisis as a nation is no exception. Every day...
COVID

Car Buyers Have Positive Outlook, But Still Show Concerns From COVID-19

- July 22, 2020
There may be a swing in optimism among car buyers even in the midst of the COVID-19 pandemic. At least, that seems to be the indication from consumers participating in...
negative reviews

Tips for Improving Dealership Reviews and Maintaining a Meaningful Online Reputation

- October 22, 2019
The first step in the car-buying journey today is not a physical one, but a digital one. Customers typically spend the bulk of the process online, and the first place...
recalls

How to Turn Recalls Into Positive Customer Experiences

- September 24, 2019
Recalls are never good news for customers. At best, it means the added inconvenience of scheduling an appointment, waiting for the repair, and/or leaving their vehicle with the dealership. At...
rejection

Positive Reactions to Negative Rejections

- August 30, 2019
Even the best salesperson will have a bad day. Rejection comes hand-in-hand with sales, so it’s essential to know how to react when the person on the other end says...
positive

5 Things that will give you a positive mindset all day

- April 3, 2017
  A positive mindset helps your brain perform significantly better than a negative, neutral, or stressed mindset. According to Inc.com, there are five things you can do in 23 minutes to...
newscast

Daily Newscast: Does marketing during big sporting events work for dealers? | 5 Things that will give you a positive mindset all day | Mary Barra discusses the future of the auto business

- April 3, 2017
  In today's CBT Newscast for Monday April 3rd, 2017: Does marketing during big sporting events work for dealers? Marketing around huge sporting eventsĀ is garnering a lot of interest for auto makers. According...