Tag: phone calls
Why the Phone is Your Greatest Weapon in Business
We all know that the Internet connects everyone on this planet instantaneously. Social media like Twitter, Facebook, Google+, YouTube and LinkedIn are being used...
Phone Calls: The Good, the Bad, and the Exceptional
Competition is heating up. Shoppers are more informed than ever. Margins are shrinking.
Amid the challenges and chaos of a modern dealership, one thing remains...
Five Ways to Optimize Voicemails and Convert Leads for Your Dealership
Contrary to popular belief, phone calls are still a crucial business engagement tool. In fact, according to the 2018 Autotrader Car Buyer Survey, the...
How Puente Hills Ford Achieved #1 CSI Score in Southern California
“I just got out of a meeting pumping up my guys for you and I’s interview. It’s all about pumping the guys up because...
How to Book More Appointments
Dealers lose the majority of their hottest leads within the first 15 seconds of each call. The culprit? Poor phone routing.
It’s a common misconception...
Handling Service Dept. Phone Calls
Automotive service industry experts estimate that service departments lose 25-35% of their customers every day from unanswered or poorly handled phone calls. In this...
Getting Customers to Pick Up the Phone
To improve your connection rate with anonymous shoppers who submit a lead on your website, Brian suggest doing this one particular thing.
Finding Fortune in the Follow-Up
Do you follow up with your customers? Most salespeople don't even make one follow-up call. Grant Cardone explains why all the money is in...
Simplifying the Car Buying Process | 3 Ways to Keep Millennials...
On today's CBT Newscast for Thursday, August 17th, 2017:
Simplifying the Car Buying Process
Some dealerships still practice certain processes that aren't needed anymore in the...
The Second Voicemail
On today's Tip of the Day, David Kain goes over how you can let your personality shine through when you call the second time.
