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Jeff Wyler Automotive Family’s first 100% solution study- Kevin Frye

Because consumers today have so many options when it comes to purchasing a vehicle, the Jeff Wyler Automotive Family recently conducted a user experience...
debt, auto-retailer

Carvana seeking financial advice to manage billions in debt

Carvana is seeking financial advice after a difficult year of stock crashes, sputtering demand and high debt. In 2020 the retail company witnessed a record...
digital marketing

Digital marketing is crucial to automotive parts and accessories

Customers live their lives online—and it’s not a passing fad. The mass migration to digital shopping has been well underway for decades and the...

CARS Reports Fourth Quarter and Full Year 2020 Results

CHICAGO, Feb. 25, 2021 — Inc. (NYSE: CARS) (“CARS” or the “Company”), a leading digital marketplace and solutions provider for the automotive industry, today...

Analyst Predicts a Third of American Malls Close in Next Year....

The retail industry has been relatively stable for decades. Small retail stores and chains could be profitable by maintaining low overhead in malls, but...

EchoPark Enhances Customer Experience with New Technology – Jeff Dyke, Sonic...

In today's segment, CBT Automotive's Jim Fitzpatrick talks with Jeff Dyke, executive vice president of operations for Sonic Automotive to discuss the future of...

Fostering High-Level Engagement in Your Digital Retailing – HomeNet Automotive

John Hensman, VP, and GM of HomeNet Automotive, a company that provides inventory merchandising and vehicle distribution solutions to auto dealers, joins CBT News...
online guided shopping

Online Guided Selling as a Website Strategy

Almost 2 years ago, I wrote an article discussing the death of static lead forms. Although they were (and still are) being used by...

How texting impacts your dealership – David Schoonover, Automotive CX Summit...

Teenagers do it, college kids do it, maybe even your parents and grandparents do it. Texting is a popular way of communicating and in...

How has technology changed the way we buy cars?

On today's episode of Progressive Retail, Cory reviews changes in consumers purchase behavior as a result of emerging technologies.