TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%
TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%
TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%


New Car Sales

EVs

How much do your sales people know about EVs?

- April 27, 2017
If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true that most customers who purchase an...
plateau

How to Combat U.S. Sales Plateau

- April 26, 2017
After years of rising demand and record-setting results, the U.S. sales momentum has come to a relative halt, as a recent in-depth article by WardsAuto notes. At the same time, dealership inventories and incentives have...
big data

Big data + targeted marketing = your next buyer

- April 25, 2017
Big data has been taking center stage in the future of retail marketing but can this predictive analysis be used to find your next car buyer? Andy Gilman, VP Sales...
facebook

Up your game on Facebook!

- April 21, 2017
"If you're not on Facebook, get on Facebook". On today's Tip of the Day, Mark Tewart outlines the reasons why all dealerships and sales people need to be on Facebook. 
Sales Effectiveness Report

Sales Effectiveness Report, Lead Follow-Up in the Automotive Industry

- April 20, 2017
How good are dealers when it comes to customer lead follow-up?   In a recent study from Conversica, they divided the effectiveness of customer lead follow-up in four categories: promptness, personalization,...
voicemail

The Power of Voicemail

- April 19, 2017
Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
trade

Tips for: “What do you think my trade is worth?”

- April 17, 2017
  On this week’s edition of Straight Talk, David Lewis discusses how you should respond to the question “what do you think my trade is worth?” and how to avoid making...

Is your sales process customer-centric or dealer-centric?

- April 17, 2017
Is your sales process customer-centric or dealer-centric?  Have you built a process that is designed to engage your dealership the way customers want to? Answers to these questions and more...
GM Business

Daily Newscast: A new wave of auto finance upstarts, Prioritized estimating in fixed-ops and Mary Barra on the impact of the new administration

- March 23, 2017
  In today’s CBT Newscast for Thursday March 23, 2017: Has Mary Barra changed the way GM does business under new administration? Mary Barra, the first female CEO in the auto industry chats...
David Lewis Tips

David Lewis: Some customers don’t like it when salespeople do this in front of them.

- March 7, 2017
David Lewis: Some customers don't like it when salespeople do this in front of them.