Every Wednesday, John will share a new episode of his Live Inspired Vlog. Each episode contains inspirational thoughts, reflections and motivational challenges to help you live your day inspired. When...
CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of August 2017Â at dealerships around the U.S. Â
The seasonally adjusted, annualized sales rate for August was...
Okay, perhaps you won’t die, but can we all agree it’s finally time to drastically shorten the old-school road-to-the-sale and truly improve the customer’s buying experience?
In Ernest Hemingway’s 1926 novel,...
Depending on who you talk to, there are two processes dealership salespeople have when it comes to communication: phone calls and emails. Some are actually good at both because they're...
Generally in sales, dealership staff are often looking to find new leads rather than leveraging their current customer base. They’re all wanting to increase the sales of their dealerships, so...
In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for a new car. A dealer’s successful...
As a dealership, reinventing yourself is not an easy thing to do, but it can be done. In fact, it has been done. For a Volkswagen dealership in Amarillo, Texas,...
Old habits die hard, but it seems as if in auto retail it's a slow death. Some dealerships still practice certain processes that aren't needed anymore in the car-buying experience...
Dealerships nationwide have been considering shifting from a traditional open floor within their dealership to a more proactive, managed culture that is appointment driven. But why? Well, most of them...