With dwindling inventory, a dealership's success largely depends on its ability to serve the needs of its customers. In the past, you did this through personal interaction with each customer....
Much of the success in car sales stems from the ‘follow up’ with customers, but that process gets overlooked far too often. Today on CBT Now, we're pleased to welcome...
Since Ford separated its electric vehicle business earlier this year into a subsidiary known as Ford Model e, there has been much debate over Ford's plans to sell EVs. There...
How do you handle customer requests for discounts when you’re looking to drive revenue? Today on Inside Automotive, we’re pleased to welcome back Jeff Shore, sales trainer, keynote speaker, author,...
The past few years have been a challenge for all industries – I’d argue especially retail automotive. Shuttered showrooms, a boom in digital retailing, lack of new cars on the...
Changing consumer expectations and behaviors continue to drive many of the operational shifts in retail automotive today. Therefore, it is crucial to have systems in place now and 'future-proof' your...
Kelley Blue Book released updated data on Monday, showing that new car prices increased in August for the fifth month and set another record for the month.
In August, the average...
The retail auto industry is undergoing tremendous shifts in online car buying, electrification, and the economy, which is causing a lot of uncertainty among franchised dealers. Here to share four...
Car dealers are always looking for the best in class CRM, or customer relationship management system, and one company is expanding quickly in the market. Today on Inside Automotive, we’re...
Are you struggling with price-based objections from your customers? Today on Inside Automotive, we learn more about how to lower consumer resistance from an expert in the field. We’re pleased...