TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%


New Car Sales

Getting to the bottom of what the customer needs is a conversation. Here are a few tips for finding out what car buyers are looking for.

Selling is discovery: Determining what your customer needs [+5 questions to avoid]

- May 11, 2023
Even all-star sales team members can experience hiccups when helping car buyers find the best vehicles for them. You may have a customer who knows what they want, but pricing...
Sales & Marketing Articles

Car sales tips: Converting aggressive prospects into paying customers

- May 10, 2023
As an automotive salesperson, you've probably had your fair share of interactions with aggressive prospects. These individuals often resort to bullying tactics to get what they want. They can be...
Sales & Marketing Articles
Successful salespeople blend the right amount of prospecting and developing their skills on the phone, email, and in-person.

Best practices: Prospecting inbound and outbound sales leads

- May 9, 2023
Any veteran car salesperson will tell you that much has changed over the past couple of decade - and even more just in the last few years. Coming from someone...
Sales & Marketing Articles
Training for competition in car sales

Competition for sales is back — but is your sales staff ready to sell again?

- May 1, 2023
U.S. new-vehicle inventory levels rose sharply in December and crested to 1.8 million for the first time since May 2021.¹ That bit of good news has been tempered by an...
Sales & Marketing Publishing Partners
Jessica Caldwell CBT Now

Latest trends in auto retail: what Q1 tells us about 2023 — Jessica Caldwell | Edmunds

- April 28, 2023
Automotive retailers are reporting solid results from the first quarter, but will the favorable conditions carry over into the summer? On this edition of CBT Now, Jessica Caldwell, executive director...
CBT Now Sales & Marketing
Brian Finkelmeyer

Affordability, EVs, and digital retailing: Q1 performance sheds new light on old topics

- April 26, 2023
As the industry adapts to an unfamiliar automotive landscape, what new challenges will dealers need to face? On this episode of Inside Automotive, Brian Finkelmeyer, senior director of new car...
Sales & Marketing Inside Automotive

Outselling your competition: 4 tips for conducting a top notch competitor analysis

- April 19, 2023
Running a dealership involves the usual fire drills and day-to-day requirements, but handling the “tyranny of the urgent” often comes at a price, limiting one's time to focus on big-picture...
Sales & Marketing Articles
automotive sales pipeline

How to keep your sales pipeline flowing strong all year long

- April 10, 2023
As the automotive industry continues to transform, with the advent of electric vehicles, autonomous driving technology, and subscription-based services, it looks like a bright future for dealers. However, it won't be...
Sales & Marketing Articles
Gardner negotiations

2 full-proof ways to successfully negotiate price — Sean Gardner | Joe Verde Group

- April 6, 2023
As customers adjust to a different automotive retailing landscape, it’s more important than ever for sales professionals and managers to continue honing and developing their skills. Today on Inside Automotive,...
Sales & Marketing Inside Automotive
Happy customer with car during a period of strong auto sales

U.S. auto sales defy economic headwinds in first-quarter of 2023

- April 5, 2023
Amid an uncertain economic outlook, the automotive industry has much to be optimistic about with March's auto sales performance. With year-over-year new vehicle gains and most major automakers seeing growth,...
Sales & Marketing Articles

Latest Articles

Weekly roundup: Canada hits back with $20B tariffs, VW's CEO clashes over cuts, New-vehicle sales hold at 16.4M SAAR
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Rethink the customer journey to capture today's cautious vehicle shoppers
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vAuto Launches Test Drive, New Initiative to Scale and Speed Product Innovations 
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U.S.-Canada tariffs add concerns for dealers, Volvo expands EV safety alerts, Experian sees hybrid financing jump
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U.S.-Canada tariff fight raises new concerns for North American dealers
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U.S.-Canada tariff fight raises new concerns for North American dealers

Volvo expands connected safety alerts across its EV lineup
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Volvo expands connected safety alerts across its EV lineup

Hybrid financing jumps as EV demand cools, Experian reports
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Experian finds hybrid financing jumps as EV demand cools

Toyota RAV4 Hybrid
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Toyota’s global sales & production fall in July on China, Middle East weakness

2026 Honda Accord continues to prove why midsize sedans are a winner
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2026 Honda Accord continues to prove why midsize sedans are a winner


CBT News
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