5 Characteristics to look for when hiring
In this interview, CBT News' CEO Jim Fitzpatrick chats live with Author and Speaker, Paul Cummings from the kick-off of his book tour for his most recent release, It All...
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
management
Four Ways Automotive Managers Lose Good Employees
Most People Are Not Happy With Their Jobs
Former NFL Head Coach, Tony Dungy once said, “The secret to success is good leadership, and good leadership is all about making the...
Two Service Department Metrics You Need – But Probably Don’t Have
Managing a service department by looking only at your monthly financial reports can be like driving a car with your eyes closed. You don’t see the real numbers that determine...
Top 5 Complaints of Dealership Employees and How to Solve Them
We all know that the dealership world is far from perfect. Like many other industries, dealership employees have many things to complain about. Here is a list of 5 of...
Improving Communication Across the Dealership
Communication is the key to so many facets of life. The timing and energy to properly communicate are especially key to smart business acumen everywhere.
In the Dealership environment, and...
How to Manage the Middle 60
On Today’s Tip of the Day, Glenn Pasch explains that most dealerships have a top 20% and a bottom 20% but what do you do with the middle 60%? Tune...
How to Cater to Commercial Customers at Your Dealership
Commercial vehicle sales and service is big business. From local plumbers to large construction companies to government fleets, they all need vehicles and they all need service. The advantages to...
Dave Anderson: 8 Traits of an Unstoppable Dealership Manager
We've all heard the saying "a fish rots at the head," meaning it stinks at the top first. If you have dealership management that blames and makes excuses, they're obviously...
CBT Automotive Roundtable
CBT's CEO Jim Fitzpatrick sits down with dealers and managers from four high-volume Atlanta area dealerships to discuss the state of the retail auto industry and some of the challenges...
5 Steps for Dealing with Aggressive Customers
In the dealership world, we all have to deal with aggressive customers from time-to-time. Although you are more likely to encounter an aggressive customer on the service side of the...
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