Selling cars has got to be one of the most rewarding jobs on the planet. There’s nothing like the smile on a customer’s face when they drive off in their...
Cox Automotive’s Dealership Staffing study pointed out some worrying hiring trends in the auto industry. It found a 40% overall dealership staff turnover rate, with sales being the largest artery...
After starting as an independent service garage in 1919 and adding its first Chevrolet franchise in the 1920s, Ron Marhofer Auto Family has built a century-long legacy and has no...
Operating a dealership is fraught with challenges and obstacles that are completely out of your control. Because of that, it’s important to control those areas that we can control –...
In a way, the need for succession planning mirrors gravity. Because, as certain as a ball thrown in the air is to fall, it is also inevitable that employees will...
Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail. Now, imagine of life without them...
According to a study by Think with Google, 92 percent of car buyers conduct their own research online before they buy. This means that managing your dealership’s online reputation is...
For most workers today, job-related stress is having a significant impact on how they work, and if they stay at their jobs. The American Institute of Stress found that 40...
If I asked you whether employee turnover was good or bad you would already know that it’s bad. But there’s a deeper question – how bad is it? That’s the...