It's fair to say that most bosses want to get along with their employees, at the very least.
Among other things, that means establishing effective lines of communication with your staff. The...
According to Glenn Llopis, a contributor to Forbes.com, there are distinct differences between managers and leaders. However, the new workplace is starting to see the interconnectedness of managers and leaders...
In today’s CBT Newscast for Tuesday April 11, 2017:
#1 thing your sales people are not doing
Joe Girard, the greatest salesperson in the history of auto sales sold more than 13,000...
In today’s CBT Newscast for Friday April 7, 2017:
Navigating the current digital retail landscape
Joe Gumm sits down with Jonathan Orb CEO & Co-Founder of DealerSocket to discuss the current digital...
Joe Gumm sat down with Alan Ram, President and Founder of Proactive Training Solutions, to chat about making a manager in your dealership.
Joe asked Alan the following Questions. Tune in...
In today’s CBT Newscast for Wednesday March 22, 2017:
The 2017 Automotive Engagement Conference
A seven-city national tour showing dealers how to measure consumer engagement to eliminate advertising BOTS, BLUNDERS, and BLOAT...
Emotion and logic play a major role in the buying decision. Mark breaks down how the two must combine to complete the essential customer experience process.
Also on today’s show:
- Coach’s...
It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is extremely difficult to level out the...