Did you know that on average, 2 out of 3 employees at your dealership aren't engaged on a daily basis with members of your team? On top of that, your...
On today's CBT Newscast for Monday, September 4th, 2017:
Speaker and Author Rob Shallenberger on engaging your employees
Did you know that on average, 2 out of 3 employees at your dealership...
Experience might be the best teacher but it is also the slowest one. For the sales professional recently promoted into management, time is not a luxury you have to become...
The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees a sales staff of 60 and...
Before we begin to discuss, let’s look at the definition of helpful.
Reading this, your first reaction would be, “Glenn of course being helpful is a good trait. It says right...
On today's CBT Newscast for August 22nd, 2017:
Reinventing your dealership for the used car market
As a dealership, reinventing yourself is not an easy thing to do, but it can be...
According to Gallup, most Americans could not care less about the places where they work. A paycheck is the only reason they go. They do just enough to earn that...
Being transparent may be one of the easiest and most affordable ways to boost your bottom line.
If you need someone to convince you of that, read this post by...
On today's CBT Newscast for Thursday, August 3rd, 2017:
A pain point of processing a deal too fast in the F&I office
Time and efficiency are important when it comes to the...