The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees a sales staff of 60 and...
Before we begin to discuss, let’s look at the definition of helpful.
Reading this, your first reaction would be, “Glenn of course being helpful is a good trait. It says right...
On today's CBT Newscast for August 22nd, 2017:
Reinventing your dealership for the used car market
As a dealership, reinventing yourself is not an easy thing to do, but it can be...
According to Gallup, most Americans could not care less about the places where they work. A paycheck is the only reason they go. They do just enough to earn that...
Being transparent may be one of the easiest and most affordable ways to boost your bottom line.
If you need someone to convince you of that, read this post by...
On today's CBT Newscast for Thursday, August 3rd, 2017:
A pain point of processing a deal too fast in the F&I office
Time and efficiency are important when it comes to the...
On July 18, a fire broke out in service department of Buff Whelan Chevrolet in Sterling Heights, Michigan. It quickly spread and raged for four hours. The entire service department...
When you think of TED talks, maybe you think of artists and scientists sharing the latest research on things like artificial intelligence, climate change, or quantum physics. But also, TED...
Do your employees function as a team? In an effort to motivate employees, most managers talk about team building, but not all of them walk the talk. Many auto dealers...