It’s not necessary to become a great leader. Those people are very few in number, and it usually takes a huge crisis for their leadership capabilities to emerge. But a...
On today's CBT Newscast for Monday, September 18th, 2017:
Jeff Dyke: Silver lining for dealerships after hurricane destruction
A storm that wipes out more than 500,000 vehicles brings what some call "short...
Did you know that on average, 2 out of 3 employees at your dealership aren't engaged on a daily basis with members of your team? On top of that, your...
On today's CBT Newscast for Monday, September 4th, 2017:
Speaker and Author Rob Shallenberger on engaging your employees
Did you know that on average, 2 out of 3 employees at your dealership...
Experience might be the best teacher but it is also the slowest one. For the sales professional recently promoted into management, time is not a luxury you have to become...
The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees a sales staff of 60 and...
Before we begin to discuss, let’s look at the definition of helpful.
Reading this, your first reaction would be, “Glenn of course being helpful is a good trait. It says right...
On today's CBT Newscast for August 22nd, 2017:
Reinventing your dealership for the used car market
As a dealership, reinventing yourself is not an easy thing to do, but it can be...