TSLA393.7004.8001%
GM81.1253.075%
F12.8400.3999%
RIVN17.4100.5201%
CYD42.8620.54%
HMC25.1300.77%
TM216.7203.86%
CVNA384.00021.76%
PAG160.3204.3%
LAD285.88011.01%
AN206.9058.615%
GPI350.74515.265%
ABG213.2459.155%
SAH70.0302.66%
TSLA393.7004.8001%
GM81.1253.075%
F12.8400.3999%
RIVN17.4100.5201%
CYD42.8620.54%
HMC25.1300.77%
TM216.7203.86%
CVNA384.00021.76%
PAG160.3204.3%
LAD285.88011.01%
AN206.9058.615%
GPI350.74515.265%
ABG213.2459.155%
SAH70.0302.66%
TSLA393.7004.8001%
GM81.1253.075%
F12.8400.3999%
RIVN17.4100.5201%
CYD42.8620.54%
HMC25.1300.77%
TM216.7203.86%
CVNA384.00021.76%
PAG160.3204.3%
LAD285.88011.01%
AN206.9058.615%
GPI350.74515.265%
ABG213.2459.155%
SAH70.0302.66%


J.D. Power

customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

- March 30, 2020
Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year in a row but warned that...
Sales & Marketing Daily Automotive News
Jonathan Banks

How the Coronavirus Outbreak is Affecting Wholesale Business and the Used-Car Market – Jonathan Banks, J.D. Power

- March 23, 2020
With many businesses temporarily closing their doors in an effort to practice “social distancing” during the Coronavirus outbreak, many dealerships remain uncertain about what steps they need to take next....
Sales & Marketing Daily Automotive News
Used-Car Market

CBT Automotive Newscast for March 23, 2020

- March 23, 2020
Today on CBTNews.com - Monday, March 23rd, 2020: How the Coronavirus Outbreak is Affecting Wholesale Business and the Used-Car Market – Jonathan Banks, J.D. Power With many businesses temporarily closing their doors...
Daily Newscast
auction volume

Inventory and Auction Volume: The Latest from J.D. Power’s Larry Dixon

- November 14, 2019
On today's edition of CBT News, we speak to Larry Dixon, Senior Director of valuation services at J.D. Power. Larry gives us an update on inventory and auction volume as...
Daily Automotive News Auto News
sales satisfaction

Takeaways from J.D. Power’s 2019 U.S. Sales Satisfaction Index Study

- November 14, 2019
J.D. Power just released its annual Sales Satisfaction Index (SSI) Study, and once again, Porsche has topped the list in sales satisfaction for a luxury brand. This consecutive win marks...
Daily Automotive News Auto News
auction volume

CBT Automotive Newscast for November 14, 2019

- November 14, 2019
Today on CBTNews.com - Thursday, November 14th, 2019: Inventory and Auction Volume: The Latest from J.D. Power's Larry Dixon On today's edition of CBT News, we speak to Larry Dixon, Senior Director...
Daily Newscast
resale value

The Big Winners from the J.D. Power Resale Value Awards

- August 28, 2019
Retaining substantial resale value is a game-changer in the auto industry. "One of the biggest concerns for many new-vehicle owners is depreciation," said Jonathan Banks, Vice President of Vehicle Valuations...
Daily Automotive News Auto News
speed to sale

Speed-to-Sale Must Come First as Primary Focus for Used Car Success

- July 30, 2019
PALO ALTO, CA, July 24, 2019 – J.D. Power Valuation Services recently reported continued strong used car sales through the first half of 2019. Though the market cooled somewhat in...
Auto News Articles
vehicle technology

Why Consumers Have a Love-Hate Relationship with New Vehicle Technologies – Brent Gruber, J.D. Power

- July 24, 2019
 Brent Gruber, Senior Director of Global Automotive at J.D. Power, joins CBT News to discuss some of the biggest issues facing the automotive industry today, which Brent says has a...
Daily Automotive News Auto News
newscast

Why Consumers Have a Love-Hate Relationship with New Vehicle Technologies – Brent Gruber | Study Shows Active Listening Leads to More Showroom Visits and Higher Sales | Promote Within or Hire from the Outside: Pros and Cons

- July 24, 2019
 Today on CBTNews.com - Wednesday, July 24th, 2019: Why Consumers Have a Love-Hate Relationship with New Vehicle Technologies - Brent Gruber, J.D. Power Brent Gruber, Senior Director of Global Automotive at J.D....
Daily Newscast

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CBT News
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