TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


J.D. Power

Newscast

Tesla making more bold moves | October Buy/Sell Report: Kerrigan Advisors Market Update | How to drive high sales satisfaction at your dealership

- November 21, 2017
On today's CBT Newscast for Tuesday, November 21st, 2017: October Buy/Sell Report: Kerrigan Advisors Market Update Developing growth strategies, organizational issues, pricing, and business valuations for your dealership is always important no...
future

How prepared are you for the future?

- August 28, 2017
Getting left behind is not a fun feeling, especially when we're talking about the impact of technology on the auto industry. However, car dealerships haven't become an endangered species in...
newscast

How prepared are you for the future? | 7 Ways to Leverage Existing Customers | Trends that Will Shape Your Dealership, Whether You Like It or Not

- August 28, 2017
On today's CBT Newscast for Monday, August 28th, 2017: How prepared are you for the future? Doug Betts, Senior VP of Global Automotive Operations at J.D. Power, recently told CBT News that...
Mercedes-Benz

Mercedes-Benz Financial Services Retains Top Spot in the J.D. Power Dealer Financing Satisfaction Study

- August 17, 2017
FARMINGTON HILLS, Mich., -- Mercedes-Benz Financial Services USA LLC has been ranked highest in the just-released J.D. Power 2017 U.S. Dealer Financing Satisfaction StudySM in the categories of Retail Credit-Luxury Captive (a combined category...
newscast

Simplifying the Car Buying Process | 3 Ways to Keep Millennials Out of Your Dealership | Phone calls: the good, the bad, and the exceptional

- August 17, 2017
On today's CBT Newscast for Thursday, August 17th, 2017: Simplifying the Car Buying Process Some dealerships still practice certain processes that aren't needed anymore in the car-buying experience due to the fact...
quality

How the initial quality study benefits your dealership

- July 5, 2017
For nearly 30 years, the J.D. Power initial quality study has had a major influence serving as an auto industry benchmark. This study is measured by the number of problems...
newscast

How the initial quality study benefits your dealership – Dave Sargent Interview | David Kain: When Customers Call

- July 5, 2017
On today's CBT Newscast for Wednesday, July 5th, 2017: How the initial quality study benefits your dealership For nearly 30 years, the J.D. Power initial quality study has had a major influence...
dealers

MIT Study: Dealers aren’t keeping up with technological advances

- June 1, 2017
In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership employees researchers spoke with "were woefully unprepared to educate prospective buyers about safety technology and automated...
newscast

What Dealers Can Do to Stay Up to Date | Turn Your Employees Into Leaders | How GM to figure out what consumers want | Improve Your Online Used Car Ads

- June 1, 2017
On Today's CBT Newscast for Thursday, June 1st, 2017: MIT Study: Dealers aren’t keeping up with technological advances In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership...
Mark O'Neil

Mark O’Neil’s In-Store “Emotional Roller Coaster”

- May 29, 2017
The car buying process can be pretty fun. It's like going to an amusement park and riding a roller coaster with all the ups and downs. At the 2017 NADA/J.D....


CBT News
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