Tag: J.D. Power
Are potential customers able to navigate around your website?
Recent studies and surveys tell us shopping online has become very popular, so, would potential customers be able to navigate around yours without issues?
According...
What New Car Buyers Want Most
So in the same week that Automakers and U.S. regulators joined together and took historic measures to improve recalls, J.D. Power released their 2016...
Are your customers aware of features on their new vehicles?
The tech world is evolving and that means more tech bells and whistles inside new vehicles. It also means that some of that tech...
How impactful visuals and interactive content are increasing customer satisfaction
Auto manufacturers (OEMs) have moved away from having an abundance of text and static pictures on their websites, and are instead telling an engaging...
