TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%


fixed ops

Explore insights from the Niello Company's Tully Williams on transforming automotive service drives, EV trends, AI integration, and more.

Tully Williams shares his blueprint for improving the dealership service experience

- February 27, 2024
In the ever-evolving landscape of the automotive industry, the service drive has emerged as a critical touchpoint for dealerships to address customer needs and foster long-term loyalty. On the recent...
Inside Automotive Fixed-Ops
Today's episode of Inside Automotive, Chris Schaubert, the Fixed Operations Director of Ron Marhofer Auto Family joins us.

A peek inside Ron Marhofer Auto Family’s trailblazing fixed ops strategies – Chris Schaubert

- February 14, 2024
Unlocking the full potential of every service visit is vital to enhancing service departments' bottom line. As the automotive landscape evolves, not only is there significant revenue to be generated,...
Inside Automotive Fixed-Ops
I’m Steve Greenfield from Automotive Ventures, and I’m glad that you could join us.It’s been a tough quarter for many of the legacy automakers. highways emissions

Challenges in electric vehicle repairs and insurance

- February 9, 2024
Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news into the context of the broader themes impacting...
Featured Future of Automotive
With the rise of online sales platforms and market competition, the service department offers the recurring revenue essential for growth.

Redefining service excellence: key benchmarks for the future

- January 1, 2024
Remember the days when the service department felt like an afterthought? In the early stages of your career, you noticed it tucked away, overshadowed by the allure of the showroom...
Fixed-Ops Articles
From airfields to auto shops and beyond: discovering alternative pathways for finding service technicians in the retail automotive industry.

Hiring auto technicians: exploring alternative industries to recruit from

- December 14, 2023
Finding the right automotive technicians for your dealership can be challenging, especially when the pool of traditional candidates seems to have dried up. Yet, there's a wealth of untapped potential...
Management & Leadership Articles
reconditioning

4 simple tips to improve your dealership’s reconditioning process

- December 4, 2023
How long does it take your dealership to recondition a used vehicle? If you are one of the top performers, the answer would be 24 hours or less. Does it...
Sales & Marketing Articles
To ensure­ that all customers stay informed, businesse­s must have effective­ communication processes and protocols in place.

Elevating the service experience with proactive communication and real-time updates

- November 29, 2023
In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments to understanding the intricacies of vehicle...
Fixed-Ops Articles
Ford’s SOS program is one way to address this technician shortage, but more automakers and dealers must get in on the effort.

Why is there still a technician shortage and what are industry leaders doing about it? 

- November 28, 2023
The lack of qualified technicians is an ever-present issue for most dealerships. By next year, this shortfall is projected to increase to 642,000 open positions across the automotive industry. That’s...
Management & Leadership Articles
Why are so many auto technicians leaving, and how can this be fixed? The answer starts with proper onboarding procedures.

4 tips for car dealers when onboarding new auto technicians

- November 15, 2023
During a WrenchWay Roundtable broadcast, a statistic was shared showing that 42% of today’s auto technicians leave the workplace during the first two years. Why are so many auto technicians...
Fixed-Ops Articles
In many markets, qualified technicians have their choice of employer. Creating a strong and inviting brand separates you from the competition.

How your dealership can find stellar automotive technicians

- November 7, 2023
Hiring technicians today is more than putting bodies in service bays. These team members have to have the right skill set, possess a strong work ethic, be able to get...
Management & Leadership Articles


Latest Articles
Latest Articles 04/11/26

Weekly roundup: Ford tariff pressure, Bernie Moreno on industry challenges, broker sales crackdown
Latest Articles 04/10/26

Volkswagen halts ID.4 production, Kia plans hybrid pickup, Cars.com cuts workforce

Ship.Cars announces strategic partnership with Axe to introduce AI voice automation for logistics (1)
Latest Articles 04/10/26

Ship.Cars announces strategic partnership with Axe to introduce AI voice automation for logistics

Volkswagen to halt U.S. production of ID.4 as EV demand softens
Latest Articles 04/10/26

Volkswagen to halt U.S. production of ID.4 as EV demand softens

Kia targets U.S. pickup market with hybrid truck launch by 2030
Latest Articles 04/10/26

Kia targets U.S. pickup market with hybrid truck launch by 2030

Cars.com cuts 11% of workforce, boosts share buyback plan amid cost realignment
Latest Articles 04/10/26

Cars.com cuts 11% of workforce, boosts share buyback plan amid cost realignment

Cox Automotive report shows new-vehicle prices rise in March as incentives stabilize
Latest Articles 04/10/26

Cox Automotive report shows new-vehicle prices rise in March as incentives stabilize

2026 Mazda CX-30 first look — A baby CX-50
Latest Articles 04/10/26

2026 Mazda CX-30 first look — A baby CX-50

legacy automakers
Latest Articles 04/10/26

Legacy automakers face urgent reset as China redefines industry speed and cost

Diehl Automotive
Latest Articles 04/09/26

Diehl Automotive adds two Ohio stores with acquisition of Firelands Toyota and Volkswagen of Wooster


CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.