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service

Ways to get a bump in average dollars per RO during...

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Service departments have been busier across the United States this year, driven by a lack of inventory to switch out an aging vehicle for...
work environment

5 ways to create a healthy work environment in fixed operations

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Some people examine healthy work environments by physical conditions. This is an important consideration within fixed ops, especially when you notice that the Bureau of...
service department

How to enhance service department efficiency and gain more market share...

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On today's Power Lunch, we'll spend some time discussing efficiencies within the dealership service department. Joining us in the studio are Jade Terreberry, Senior Director...
TraXtion

Is your service department prepared for electric cars? – David Boyle...

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Is your dealership equipped to handle the sale and service of electric cars? As consumers consider EVs more seriously, experts say now is the...
autonomous vehicles

How to start preparing your service department for autonomous vehicles

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In today’s age, automotive technology is constantly changing, making it difficult for service departments to keep up. Even the NHTSA says that “one day, automated...
express auto technicians

Why pay plans for express auto technicians need to change –...

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How are you compensating your express auto technicians? Today on Inside Automotive, we're pleased to welcome back Don Reed, CEO of DealerPRO Training, one...
staffing shortages

5 ways to combat staffing shortages in fixed operations

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Staffing shortages are affecting dealerships across the country as they struggle to hire new employees and keep their turnover rate low. According to The...
electric vehicles

How electric vehicles might affect the fixed-ops department

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Automotive News published an article a while back with the headline “Dealers, get ready for absorption rates that drop to as low as 25%” The...
Michael Roppo

Is this mistake costing your service drive lucrative business? – Michael...

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We’re now in the second quarter of the year after a robust and profitable 2021 for many in the industry. Today on Inside Automotive,...
service customers

8 strategies for winning over out-of-warranty service customers

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While the average passenger vehicle on the road in the U.S. today is increasing in age – hitting more than 12 years old in...