TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


fixed ops

Ford’s SOS program is one way to address this technician shortage, but more automakers and dealers must get in on the effort.

Why is there still a technician shortage and what are industry leaders doing about it? 

- November 28, 2023
The lack of qualified technicians is an ever-present issue for most dealerships. By next year, this shortfall is projected to increase to 642,000 open positions across the automotive industry. That’s...
Management & Leadership Articles
Why are so many auto technicians leaving, and how can this be fixed? The answer starts with proper onboarding procedures.

4 tips for car dealers when onboarding new auto technicians

- November 15, 2023
During a WrenchWay Roundtable broadcast, a statistic was shared showing that 42% of today’s auto technicians leave the workplace during the first two years. Why are so many auto technicians...
Fixed-Ops Articles
In many markets, qualified technicians have their choice of employer. Creating a strong and inviting brand separates you from the competition.

How your dealership can find stellar automotive technicians

- November 7, 2023
Hiring technicians today is more than putting bodies in service bays. These team members have to have the right skill set, possess a strong work ethic, be able to get...
Management & Leadership Articles
Auditing your service scheduling process is the best way to find potential bottlenecks and implement techniques to improve fixed operations. 

Auditing your dealership’s service scheduling processes

- October 20, 2023
The gateway to your dealership’s service department is scheduling. Make this process effortless, and the journey for a satisfied customer gets off on the right foot. However, you may never...
Fixed-Ops Articles
The world of fixed ops is changing rapidly. If you don’t pay attention to the latest trends, you could find yourself lagging behind.

5 trends impacting your fixed ops profits and how to address them

- October 17, 2023
Since the dawn of the car business, dealerships have been focused primarily on selling cars. Fixed ops has often been an afterthought. Ironically, fixed ops profit margins are significantly higher...
Fixed-Ops Articles

Time: your most precious, most perishable, and most profitable product

- October 12, 2023
I was introduced to a new term recently, “aftersales.” After 40+ years in the automotive business I was unfamiliar with the word. Aftersales refers to anything sold to the customer...
Fixed-Ops Articles
Mid adult manager using digital tablet while talking to service advisors in auto repair shop.

From overwhelmed to aligned action: Empowering service advisors for success

- September 21, 2023
Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a crucial role in bridging the gap...
Fixed-Ops Articles
By strategically building their own service-to-sales pipeline, dealers of all sizes and OEMs can fuel their service drive’s profitability

How to adapt your dealership to navigate the service-to-sales evolution

- September 11, 2023
The service department has always proven to be a major driver of profitability for dealers of every size. Even so, current market dynamics are increasingly emphasizing both the short and long-term...
Fixed-Ops Publishing Partners
Education is important. Dealerships have an opportunity—and responsibility—to demystify EV maintenance for customers.

Navigating EV maintenance: what dealerships need to know


- August 28, 2023
Imagine walking onto your showroom floor first thing in the morning. The familiar hum of traditional internal combustion engine vehicles buzzes in the background. But right at the forefront, a lineup...
Fixed-Ops Articles
Ujj Nath joins Inside Automotive to discuss how platforms like myKaarma can boost BDC performance and improve fixed ops profitability.

Enhancing fixed ops performance with BDC software — Ujj Nath | myKaarma

- July 19, 2023
It is important to partner with the right vendors, especially when it comes to entrusting your dealership's fixed operations to a business development company or BDC. On this episode of...
Inside Automotive Fixed-Ops

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