TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


fixed ops

In today’s service lane, it’s not enough to just keep up—you’ve got to get out front. the dealerships leading the pack are using AI

How AI is Revolutionizing the Role of the Service Advisor and Manager

- March 25, 2025
In today’s fast-moving service lane, it’s not enough to just keep up—you’ve got to get out front. The fixed ops game is evolving, and the dealerships leading the pack are...
Parkway Toyota’s Nick Latino shares how strong fixed ops strategies, customer retention, and efficiency drive profitability and loyalty.

Nick Latino shares how strong fixed ops drives customer retention and profits

- March 24, 2025
With more customers holding onto their vehicles longer, fixed operations remains a critical revenue driver for dealerships. At Parkway Toyota, Fixed Operations Director Nick Latino has refined his approach to...
In today’s episode of Training Camp, we’re joined by Andrew Suntrup to share his perspective on leadership and personal development.

Andrew Suntrup on developing high-performance F&I teams and driving growth

- January 7, 2025
In today’s episode of Training Camp with Adam Marburger, we’re joined by Andrew Suntrup, Vice President of Operations at Suntrup Ford Westport, to share his perspective on leadership, personal development,...
Nick Latino, fixed operations director at Parkway Toyota, shares AI's growing role in his store's fixed operations.

Fixed ops director Nick Latino on AI’s game-changing influence in fixed ops

- December 16, 2024
Artificial intelligence (AI) technology is transforming the customer experience across many industries, and the automotive sector is no exception. In today's episode of Inside Automotive, Nick Latino, fixed operations director...
Cavender Automotive

Eric Barbosa on cultivating a culture of growth at Cavender Automotive

- October 29, 2024
In this episode of Training Camp with Adam Marburger, Eric Barbosa, Vice President of Variable Operations for Cavender Automotive Group, takes us behind the scenes of Cavender’s growth and culture....
Welcome to today's episode of Training Camp with Adam Marburger and Josh Potts, the number one Chevy dealer and GM of Mak Haik Chevy.

Josh Potts on leadership, growth, and the power of training at Mac Haik Chevy

- October 23, 2024
Welcome to today's episode of Training Camp with Adam Marburger, CEO at Ascent Dealer Services, Co-founder at Dental Protection Group, best-selling author, and Brazilian Jiu-Jitsu black belt. Today’s guest is...
In a landscape where service departments are increasingly pivotal to dealership profitability, Don Andres joins us.

Drive profits forward with Don Andres on maximizing service opportunities

- October 16, 2024
In a landscape where service departments are increasingly pivotal to dealership profitability, Don Andres, an expert with over 40 years of experience in Fixed Ops and the author of Why...
Dealership fixed ops need to adapt to meet the service needs of EVs, by preparing for changes, you'll position your dealership for success

Preparing your dealership for the future of service: The impact of EVs on service departments

- October 7, 2024
Projections are that EVs will account for 50% of new vehicle sales by 2030. With that, dealership fixed operations need to adapt to meet the unique service needs of EVs....
On this episode of Inside Automotive, Tully Williams, Fixed Ops Director at Niello Company, delves into the concept of same-day selling.

Tully Williams on transforming service departments with same-day selling

- October 3, 2024
In today’s competitive automotive landscape, dealerships are constantly searching for innovative strategies to boost performance and enhance customer satisfaction. On this episode of Inside Automotive, Tully Williams, Fixed Ops Director...
According to the National Automobile Dealers Association, service parts and sales revenue reached $142.62B, a 3.73% increase from last year.

Driving Dealership Profitability through the Service Drive: A Focus on Training

- July 25, 2024
The service drive has become a key profit center for dealerships in recent years.  In 2023, U.S. new-vehicle dealerships wrote 264.3 million repair orders, slightly down from 265.8 million in 2022,...