Tag: fixed ops
8 strategies for winning over out-of-warranty service customers
While the average passenger vehicle on the road in the U.S. today is increasing in age – hitting more than 12 years old in...
Elevating service department productivity and profitability with Xtime’s Skyler Chadwick
Did you know that $214 billion in revenue is available to capture by dealership service providers? Service departments that are looking to dial up more...
Why car dealers can’t afford to overlook tire sales – David...
Welcome to another edition of Inside Automotive on the CBT Automotive Network. Tires are essential in everyday life, whether you're a car dealer or...
Want to drive more upsells in the service lane? Find out...
Everyone needs their car maintained and serviced, making fixed ops one of the most heavily visited departments for your auto customers. So, how are...
Tires are the new oil change!
It was 1990 and the dealership was Marvin Star Cadillac in Toronto, Canada. This was the first dealership I visited when I started my...
Don Reed on how to ignite your auto technicians’ productivity
The 2022 NADA Show has come and gone, but we're still hearing from industry experts and attendees as it was the first time many...
4 ways car dealers and fixed ops managers can amplify service...
In Good to Great, by author and business researcher Jim Collins, most top executives are successful because they have BHAG or Big Hairy Audacious Goals. Their goals...
5 ways the service and parts department can minimize losses
If you’ve ever stopped to consider how many parts are walking away from the dealership unbilled, whether through theft or due to oversight, you...
Why trust is a must for growing and retaining your customer...
No matter what business you are in, retaining and growing your customer base must be a priority in your business plan and operational culture....
Groundhog sees his shadow, but service departments should prep for Spring...
Another six weeks of winter are coming, according to the least official weather predictor in the nation. Punxsutawney Phil saw his shadow on Tuesday,...
