TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%


fixed ops

newscast

Are good employees being trained properly? | Selling on the Service Drive | How Dealerships Are Educating A New Generation

- September 6, 2017
On today's CBT Newscast for Wednesday, September 6th, 2017: Are good employees being trained properly on selling great products? Steve Richards, who is speaking at the upcoming Best Training Day Ever, told...
newscast

Why signing bonuses are not enough for keeping service employees | Marketing Techniques to Reach Your Millennial Audience | Keys to Success for Selling Parts on eBay

- September 5, 2017
On today's CBT Newscast for Tuesday, September 5th, 2017: Why signing bonuses are not enough for keeping service employees Sometimes dealers have pain points. Sometimes dealers take those pain points to their...
compensation

Technician Compensation Plans – What’s Best for Your Shop?

- September 4, 2017
Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their life and limb, adding in the...
newscast

Speaker and Author Rob Shallenberger on engaging your employees | Driving Customer Retention to Your Dealership | Technician Compensation Plans – What’s Best for Your Shop?

- September 4, 2017
On today's CBT Newscast for Monday, September 4th, 2017: Speaker and Author Rob Shallenberger on engaging your employees Did you know that on average, 2 out of 3 employees at your dealership...
newscast

Scarpelli: Monetary relief from NADA is on its way to Texas | Implementing an Effective Spiff Program for Your Service Staff | Cost Analysis of Opening an Auto Dealership

- August 31, 2017
On today's CBT Newscast for Thursday, August 31st, 2017: Scarpelli: Monetary relief from NADA is on its way to Texas NADA Chairman Mark Scarpelli talks to Jim Fitzpatrick about the recent effects...
fixed-ops

Jeff Cowan: Where your fixed-ops focus should be right now

- August 22, 2017
No matter what technology your service drive uses, nothing can replace a human experience. According to Jeff Cowan, President of ProTalk and a speaker at the upcoming "Best Training Day...
training

Investing in your Technicians with Training

- August 15, 2017
An Investment in Your Technicians is an Investment in Your Business If you took the advice in my previous article about hiring young, new talent, then you have already made an...
service drive

Spot Check Processes in the Service Drive Benefit Everyone

- August 14, 2017
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out in a timely manner and everyone...
fixed-ops

Fixing Fixed Operations: Here’s a Growth Revenue Optimization Plan

- August 7, 2017
Fixed and Variable operations are located under the same roof! Yet, they are often worlds apart. It is time to bridge those two worlds once and for all! As industry...
newscast

Millennials, Mobile, and Marketing | Fixing Fixed Operations | Secrets you should share with customers to win their loyalty

- August 7, 2017
On today's CBT Newscast for Monday, August 7th, 2017: Millennials, Mobile, and Marketing When it comes to the "Three M's," the auto retail future certainly looks bright for dealerships that utilize and...


CBT News
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