Tag: fixed ops

On this week's edition of the Weekly Tune-Up, Becky Nixon talks about diagnostic fees and what they actually cost you in your service department. Whenever...

On this week's edition of the Weekly Tune-Up, Becky Nixon goes over how sending a video to your customers could be more beneficial than a...

Fixed ops is a big topic, so are you marketing your fixed ops department the right way? Glenn Pasch has several suggestions on improving...

The Millennial has proved to be an elusive customer for dealership service departments, as evidenced by low rates of retention and loyalty. This generation...

On today's episode of Weekly Tune-up, Becky talks about effective leadership when it comes to Fixed Ops in your dealership. There is a great difference...

  Joe Gumm sit down with Mark Rikess, President of The Rikess Group to discuss the pros and cons of a BDC department. He reveals...

  John Fairchild, President of Fairchild Automotive Solutions details his technique of prioritized estimating in the fixed-ops sales process.There are 2 types of customers, ones...

  Dan Hahn, Fixed-ops specialist at Automotive Development Group chats with Joe about the importance of proper protocol for the multi-point inspection in your fixed-ops...

A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well...

3 things fixed ops can provide to drive profitable growth Does auto show attendance drive leads?   Try this solution for the used vehicle lifecycle.