What is a Pre-Delivery Inspection?
Pre-delivery inspections (PDI) are exactly as they sound, a full inspection of a vehicle to assess its readiness for the road. With new vehicles, this includes switching the vehicle out...
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
fixed ops
Jessica Caldwell: September is a good time to buy for consumers | Is Your Shop Ready for the Future? | 10 Tips for a Productive Sales Meeting
On today's CBT Newscast for Friday, September 15th, 2017:
Jessica Caldwell: September is a good time to buy for consumers
The National Federation of Independent Businesses says owners of small companies report...
Selling on the Service Drive
Every day vehicles leave your service department still needing repairs and maintenance. Many of the owners would have been happy to purchase the work if only they had been asked....
Are good employees being trained properly? | Selling on the Service Drive | How Dealerships Are Educating A New Generation
On today's CBT Newscast for Wednesday, September 6th, 2017:
Are good employees being trained properly on selling great products?
Steve Richards, who is speaking at the upcoming Best Training Day Ever, told...
Why signing bonuses are not enough for keeping service employees | Marketing Techniques to Reach Your Millennial Audience | Keys to Success for Selling Parts on eBay
On today's CBT Newscast for Tuesday, September 5th, 2017:
Why signing bonuses are not enough for keeping service employees
Sometimes dealers have pain points. Sometimes dealers take those pain points to their...
Technician Compensation Plans – What’s Best for Your Shop?
Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their life and limb, adding in the...
Speaker and Author Rob Shallenberger on engaging your employees | Driving Customer Retention to Your Dealership | Technician Compensation Plans – What’s Best for Your Shop?
On today's CBT Newscast for Monday, September 4th, 2017:
Speaker and Author Rob Shallenberger on engaging your employees
Did you know that on average, 2 out of 3 employees at your dealership...
Scarpelli: Monetary relief from NADA is on its way to Texas | Implementing an Effective Spiff Program for Your Service Staff | Cost Analysis of Opening an Auto Dealership
On today's CBT Newscast for Thursday, August 31st, 2017:
Scarpelli: Monetary relief from NADA is on its way to Texas
NADA Chairman Mark Scarpelli talks to Jim Fitzpatrick about the recent effects...
Jeff Cowan: Where your fixed-ops focus should be right now
No matter what technology your service drive uses, nothing can replace a human experience. According to Jeff Cowan, President of ProTalk and a speaker at the upcoming "Best Training Day...
Investing in your Technicians with Training
An Investment in Your Technicians is an Investment in Your Business
If you took the advice in my previous article about hiring young, new talent, then you have already made an...
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