TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%


fixed ops

BDC

To BDC, or Not to BDC

- February 13, 2018
On this week's edition of the Weekly Tune-Up, join Becky Nixon as she answers the question that everyone wants the answer to: To BDC, or not to BDC.
F&I

Look Back in The Rear View to Illuminate What’s Ahead

- February 8, 2018
This past year has been a rollercoaster for the auto retail industry. We saw an end to the U.S. auto industry’s unprecedented seven-year sales streak, and entered a new post-sales...
winter

Becky Nixon: The profit you’re missing if you overlook Winter maintenance

- January 29, 2018
Say the low today in Atlanta is 26 degrees and the high is 54. It's not too cold to shutdown a service bay, but where your dealership is, it might...
newscast

The profit you’re missing if you overlook Winter maintenance | Why more automakers are turning to this type of service | What consumers really think of autonomous vehicles

- January 29, 2018
  On today's CBT Newscast for Monday, January 29th, 2018: Becky Nixon: The profit you’re missing if you overlook Winter maintenance Say the low today in Atlanta is 26 degrees and the high...
service department

Improving Your Customer’s Experience in the Service Drive

- January 26, 2018
Your service department is a lot like a Doctor’s office. Most of the people that come in would rather be somewhere else. A customer is usually in your service drive...
customers

Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online

- January 19, 2018
  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you. They want to know what's going...
service

How to drive profitable growth in the service bay

- January 15, 2018
  Right now, there are more than 250 million gasoline engines on the road. Over the next 10 years, another 80 to 100 million will be added. We're not going to flip...
ebay

Keys to Success for Selling Parts on eBay

- January 11, 2018
The demand for auto parts on eBay is through the roof. eBay has devoted an entire website to selling auto parts called eBay Motors. eBay Motors is not just another...
dispatching

Strategic Dispatching

- January 10, 2018
Dispatching is one of the most critical processes in our dealership service departments today.  Since throughput is the key to profitability, dispatching is not a function that should be left...
service drive value

Help Your Customers See the Value in Your Service Drive

- January 10, 2018
If you happen to be someone who grew up in the days when grocery stores gave S&H Green Stamps, Plaid Stamps or Top Value Stamps with every purchase, you may...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.