Tag: fixed ops
Bridging the Millennial Gap Through Better Service
The Millennial has proved to be an elusive customer for dealership service departments, as evidenced by low rates of retention and loyalty. This generation...
Effective Leadership in your Fixed Ops Division
On today's episode of Weekly Tune-up, Becky talks about effective leadership when it comes to Fixed Ops in your dealership.
There is a great difference...
What to do with an underperforming BDC
Joe Gumm sit down with Mark Rikess, President of The Rikess Group to discuss the pros and cons of a BDC department. He reveals...
Prioritized estimating in fixed-ops will streamline processes, increase revenue and build...
John Fairchild, President of Fairchild Automotive Solutions details his technique of prioritized estimating in the fixed-ops sales process.There are 2 types of customers, ones...
Small mistakes could add up to major losses in your fixed-ops...
Dan Hahn, Fixed-ops specialist at Automotive Development Group chats with Joe about the importance of proper protocol for the multi-point inspection in your fixed-ops...
3 Essentials for Service Department Retail Process Success
A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well...
Daily Newscast: 3 things fixed ops can provide to drive profitable...
3 things fixed ops can provide to drive profitable growth
Does auto show attendance drive leads?
Try this solution for the used vehicle lifecycle.
3 Things Fixed-Ops Can Provide to Drive Profitable Growth
Jim Roche: SVP, Marketing & Managed Services Xtime
FTC makes a big move on recalled vehicles
The public has long been wary of used cars and the claims of roadworthiness by the dealers who sell them. On Friday, the nation’s...
Do You Have a PIP?
This Profit Plan Gets Results
By: Don Reed
I’m guessing you may have no idea what a PIP really is so before I get into the...
