TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%


fixed ops

service department

Are Service Department Hours in Line with Customer Needs?

- March 9, 2020
Call tracking and lead management provider, CallSource, analyzed 106 million inbound phone calls to dealerships over three years. Of those calls, more than three-quarters of those calls were for the...
Fixed-Ops Auto News
Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo, Automotive Management Resources

- March 4, 2020
 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim and Michael discuss hiring new technicians...
Fixed-Ops Auto News
Michael Roppo

CBT Automotive Newscast for March 4, 2020

- March 4, 2020
 Today on CBTNews.com - Wednesday, March 4th, 2020: What It Takes To Find, Train, and Retain Great Service Technicians - Michael Roppo, Automotive Management Resources On today’s show, we’re pleased to welcome...
Daily Newscast
Clutch

The Keys to Running a Profitable Subscription Business – Vince Zappa, Clutch Technologies

- March 4, 2020
Jim Fitzpatrick is joined by Vince Zappa, President of Clutch Technologies, at the 2020 NADA Show in Las Vegas, Nevada. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Vince Zappa, president of Clutch Technologies. Thanks so much for...
Daily Automotive News Fixed-Ops
work week

Pros and Cons of a 4-Day Work Week for Service Technicians

- March 2, 2020
In 1930, during the Great Depression, economist John Maynard Keynes predicted that a 15-hour workweek would become a reality “within 100 years.” At the time of his prediction, the industrial...
Fixed-Ops Auto News
technicians

The Best Way to Pay Technicians

- March 2, 2020
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim talks to John about what...
Daily Newscast
reconditioning

6 Tips to Make the Reconditioning Process Easier and More Efficient

- February 26, 2020
One of the fastest ways to increase used vehicle sales and profits is to streamline the reconditioning process. Buying great inventory at a great price is only half the battle....
Fixed-Ops Auto News
Xtime

How Xtime is Working to Increase Customer Loyalty in the Service Department – David Foutz, Cox Automotive

- February 26, 2020
Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with David Foutz, Vice President of Sales at Xtime, Dealertrack DMS and...
Daily Automotive News Fixed-Ops
service contract

Increase Service Retention with These Innovative Service Contract Features

- February 25, 2020
Service contracts have been around for a long time. They provide additional profit opportunities at the time of sale, and theoretically provide more service opportunities after the sale. The problem...
Fixed-Ops Auto News
Jim Roche

The Keys to Sustaining Profitability in Your Fixed-Ops Department – Jim Roche, Cox Automotive

- February 25, 2020
Vice President for Cox Automotive, Jim Roche joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss the new chapter of his book Fast Break, the...
Daily Automotive News Fixed-Ops

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