TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%


fixed ops

internet

How Will the Internet of Things (IoT) Reshape Fixed Ops?

- May 20, 2020
The Internet of Things, or IoT, refers to the billions of physical devices around the world that are now connected to the internet, all collecting data, sharing data, and using...
express lane

Best Practices for Post-Pandemic Express Lane Service

- May 18, 2020
In wake of a global pandemic, the safety of guests and employees is foremost on dealers’ minds. Safety is foremost on the minds of your customers too. While health and...
service

What a Service Walkaround May Look Like Post Pandemic

- May 12, 2020
We’ve seen much change in the automotive industry since ‘social distancing’ became a term trending on Twitter earlier this year. From manufacturer shutdowns and stay-at-home orders forcing dealers to shutter...
metric

Why You Need a Long Term Value Metric for Fixed Operations

- May 6, 2020
For any business, success can be measured by the increase in their profit and loss or revenue, or by their customer base continuing to grow. To help retain customers between...
Fred Fordin

Where Dealers Should Focus Their Efforts Now to Emerge Stronger After COVID-19 – Fred Fordin, CDK Global

- May 6, 2020
In today's segment, we’re pleased to welcome Fred Fordin, Vice President of Consulting Services for CDK Global. In this interview, Jim and Fred discuss how he has spent the first...
service

What Are Dealers Doing to Stay Busy with Slower Service Departments?

- April 29, 2020
With social distancing, and “shelter-in-place” orders issued in many states, automotive service and aftermarket shops continue to operate, but under a different set of rules and expectations. A survey conducted April...

Managing Dealership Service Operations During COVID-19

- April 17, 2020
The coronavirus has drastically changed the way we live, work, and play. As our current situation continues with no definitive end in sight, businesses, including car dealer service centers, are...
service

Must-Do Tasks for Service Advisors in Challenging Times

- April 13, 2020
Talented help has been in short supply in the automotive dealership fixed operations realm for decades. Key roles such as parts managers, parts clerks, service advisors, service technicians - just...
parts

How COVID-19 is Affecting Parts Departments

- March 31, 2020
With social distancing, isolation, and quarantine efforts dominating news and daily life, coronavirus continues to wreak havoc on the U.S. and world economies. The automotive industry has felt the impact....
fixed-ops

Focusing on the Fixed-Ops Department: What You Need to Know During COVID-19

- March 31, 2020
As part of our continuing Coronavirus coverage, we’re pleased to welcome Kristin Williams, Dealer Development Manager at DealerPRO Training, Ed Whittle and Michael Lindberg of Garlyn Shelton Auto Group in...


CBT News
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