The Internet of Things, or IoT, refers to the billions of physical devices around the world that are now connected to the internet, all collecting data, sharing data, and using...
In wake of a global pandemic, the safety of guests and employees is foremost on dealers’ minds. Safety is foremost on the minds of your customers too. While health and...
We’ve seen much change in the automotive industry since ‘social distancing’ became a term trending on Twitter earlier this year. From manufacturer shutdowns and stay-at-home orders forcing dealers to shutter...
For any business, success can be measured by the increase in their profit and loss or revenue, or by their customer base continuing to grow. To help retain customers between...
In today's segment, we’re pleased to welcome Fred Fordin, Vice President of Consulting Services for CDK Global. In this interview, Jim and Fred discuss how he has spent the first...
With social distancing, and “shelter-in-place” orders issued in many states, automotive service and aftermarket shops continue to operate, but under a different set of rules and expectations.
A survey conducted April...
The coronavirus has drastically changed the way we live, work, and play. As our current situation continues with no definitive end in sight, businesses, including car dealer service centers, are...
Talented help has been in short supply in the automotive dealership fixed operations realm for decades. Key roles such as parts managers, parts clerks, service advisors, service technicians - just...
With social distancing, isolation, and quarantine efforts dominating news and daily life, coronavirus continues to wreak havoc on the U.S. and world economies. The automotive industry has felt the impact....
As part of our continuing Coronavirus coverage, we’re pleased to welcome Kristin Williams, Dealer Development Manager at DealerPRO Training, Ed Whittle and Michael Lindberg of Garlyn Shelton Auto Group in...