TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%


fixed ops

Serra Traverse City

Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra Traverse City

- August 25, 2020
  Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to turn things around for some of...
service department

Five Marketing Strategies to Increase Service Department Sales

- August 24, 2020
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships, service departments can be a significant...
Dealer Forward

Dealer Forward – Silver Linings: Dealer Roundtable of Marketing, Fixed Operations, and Sales Playbooks

- August 20, 2020
  Welcome to another episode of Dealer Forward. Today’s panel discussion covers the Cox Automotive Marketing, Fixed Ops, and Sales Dealer Playbooks, and examines real dealer stories - what is working...
service director

Service Director Manny Escalon on Customer Retention During the Pandemic

- August 20, 2020
Dealership service departments around the nation are adjusting to the ‘new normal’ in a post COVID-19 world. But what exactly does this mean? We spoke with fixed-ops expert Manny Escalon...
service

4 Disciplines that Create a Standard of Accountability in the Service Drive

- August 13, 2020
In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With the majority of showrooms closed at...
service

Bill Springer on What Consumers Value Most in the Service Department

- August 13, 2020
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President of DriveSure is here to discuss...
service

Is Cost or Affordability the Reason for Declined Service Repairs?

- August 10, 2020
According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales have increased from $42.3 billion to...
newscast

CBT Automotive Newscast: August 10, 2020

- August 10, 2020
Today's Featured Interview: CBT News Market Update: Jonathan Banks, J.D. Power & Len Short, LotLinx Looking at the SAAR for July, auto retail came in at 14.5 million, higher than the initial...
kia dealers

CBT Automotive Newscast: August 5, 2020

- August 5, 2020
Today's Featured Interview: Vince Sheehy Celebrates Sheehy Auto's Sales and Charitable Initiatives There are countless lessons to learn during the COVID-19 pandemic. Dealers are learning more in the span of a few...
Hankook

Hankook Report Finds Car Owners Neglecting Service During COVID-19

- July 22, 2020
A press release from tire manufacturer Hankook reveals that many car owners are foregoing routine maintenance and servicing on their vehicles, even months into the pandemic. Released on July 21st,...


CBT News
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