TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


fixed ops

fixed ops

Available training opportunities for fixed ops managers

- September 2, 2021
To become the leader and manager that the dealership requires, it's vital to have the right training. Working as a fixed ops manager can be a stressful endeavor, leaving very...

Making the most out of your marketing strategy in today’s climate

- August 30, 2021
As low inventory and chip shortages stick around, should dealers cut back or double down in their advertising spend? On today’s show, we’re pleased to welcome back Bob Lanham, Facebook’s...
service

CDK Global’s Kim Saylor on how car dealers can up their service game

- August 12, 2021
CDK Global has recently released data that hones in on what car dealers can do to win back and keep their service customers. On today’s show, we’re pleased to welcome...
Ferguson

Three key elements to help your car dealership adopt a service-centric model

- August 4, 2021
On today’s exclusive CBT News Power Lunch, we’re pleased to welcome Darrel Ferguson, Director of Performance Management at Xtime, a Cox Automotive brand. Ferguson begins the conversation by discussing why many...
service

What do techs want from a service advisor?

- July 26, 2021
When a dealership hires a service advisor, they do well to consider how this person will interact with the customers. However, it’s vital not to overlook what the technicians want from...
used vehicles

Cox Automotive’s Randy Kobat shares the best practices and acquisition methods for used vehicles

- July 7, 2021
How can car dealerships best maintain profit in today’s environment with low new car inventory and high demand for used vehicles? Randy Kobat, Vice President of Operations for Inventory Management...
performance

This is a MUST DO list for maximum fixed ops performance

- July 2, 2021
Everyone needs a job description of their job that outlines what is expected and the actions you will need to execute to succeed in that job. That said, what are...
fixed-ops

How car dealerships can revamp their marketing strategies to increase fixed-ops revenue – Jade Terreberry, Cox Automotive

- June 21, 2021
For weeks, virtually everyone in the automotive industry has been talking about chip shortages and how they will impact different facets of the sector – from OEMs to dealerships and...

Warranty pay service could be your next growth area

- June 16, 2021
Dealerships will agree that that the past year has caused more stress than any time since the last recession. But, the chip shortage aside, more and more owners are discovering...
Don Reed

How consistent processes can increase revenue in the service department – Don Reed

- April 28, 2021
Dealers are beginning to see increased profits and revenues in their service and parts division. Today on CBT News, host Jim Fitzpatrick is joined by fixed-ops expert Don Reed, CEO...