Recently we discussed the top KPIs you should monitor to ensure maximum profit in the New Year. One of the most important to consider is the Effective Labor Rate. Maybe...
Dealership service departments across the country are ill-equipped and ill-prepared to keep pace with surging repair demands. Tremendous growth opportunities are there for the taking. But only if your service...
The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could have been done better. With some...
Inside Automotive:
Dealer Jamaal McCoy on how to thrive in the industry amid global shortages
From supply shortages to digital retailing, to an EV revolution, our industry is in the midst of...
On today’s show we’re diving into today’s headlines, from inventory to the latest COVID variant, omicron. What does all of this mean and how could you be impacted? We’re pleased...
Have you purchased equipment for your service team that isn’t being used? Or maybe it just isn’t being used as often as it should be? You’re not alone. Dealers often...
According to recent data from NADA, 2020 produced the highest net profit per retail dealership in automotive history. With record gross profit per retail unit on both new and used...
To become the leader and manager that the dealership requires, it's vital to have the right training. Working as a fixed ops manager can be a stressful endeavor, leaving very...
As low inventory and chip shortages stick around, should dealers cut back or double down in their advertising spend? On today’s show, we’re pleased to welcome back Bob Lanham, Facebook’s...
CDK Global has recently released data that hones in on what car dealers can do to win back and keep their service customers. On today’s show, we’re pleased to welcome...