TSLA284.700-47.35%
GM47.250-0.42%
F10.100-0.135%
RIVN13.780-0.23%
CYD18.6901.53%
HMC28.800-0.55%
TM184.400-3.56%
CVNA343.300-2.34%
PAG162.6700.2%
LAD317.3601%
AN185.8602.59%
GPI419.630-2.23%
ABG230.0301.3%
SAH71.5301.03%
TSLA284.700-47.35%
GM47.250-0.42%
F10.100-0.135%
RIVN13.780-0.23%
CYD18.6901.53%
HMC28.800-0.55%
TM184.400-3.56%
CVNA343.300-2.34%
PAG162.6700.2%
LAD317.3601%
AN185.8602.59%
GPI419.630-2.23%
ABG230.0301.3%
SAH71.5301.03%
TSLA284.700-47.35%
GM47.250-0.42%
F10.100-0.135%
RIVN13.780-0.23%
CYD18.6901.53%
HMC28.800-0.55%
TM184.400-3.56%
CVNA343.300-2.34%
PAG162.6700.2%
LAD317.3601%
AN185.8602.59%
GPI419.630-2.23%
ABG230.0301.3%
SAH71.5301.03%
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Home Tags Fixed ops

Tag: fixed ops

The modern fixed operations leader isn't just managing technicians and advisors—they're managing informaton, in real-time.

Performance you can see: Data-driven fixed ops

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In today’s automotive retail environment, the difference between a profitable service department and one that’s just getting by often comes down to one thing:...
If you're a fixed ops director you've got to divide your strategy into two distinct territories: the hot & cold side of the customer pipeline 

Pipeline precision: Coaching the outside parts sales game

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As a Fixed Operations Coach, I've seen it all when it comes to outside parts sales teams. Some reps are just dropping off donuts...
A batter skipping their first at-bat doesn't happen. But that is what I continue to see happen on our service drives.

Missing the First At-Bat: The Cost of Skipping Time-and-Mileage Service Offers

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Baseball season has been in full swing since March, and I’ve enjoyed catching a few games here and there. One thing I haven’t seen...
On the latest episode of Training Camp with Adam Marburger, he sits down with John Roberts, dealer principal of Roberts Ford.

Ford Dealer John Roberts shares secrets to longevity, leadership, and continuous...

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In the latest episode of Training Camp with Adam Marburger, CEO at Ascent Dealer Services, he sits down with John Roberts, dealer principal of...
In the latest episode of CBT Now, Dave Foy shares the urgent need for innovation and leadership development in dealership service departments.

How AI and daily training are reshaping fixed ops – Dave...

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As rising vehicle costs and aging car ownership push fixed ops back into the spotlight, dealers need to embrace artificial intelligence (AI) and invest...
On today's Inside Automotive, Tom Druzynski, Director of Service Operations at West Herr Auto Group, discusses how to boost customer loyalty

How dealers can win at customer retention in fixed ops –...

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Customer retention remains one of the most critical challenges for dealerships, especially in fixed operations. On the latest episode of Inside Automotive, Tom Druzynski,...
In today’s service lane, it’s not enough to just keep up—you’ve got to get out front. the dealerships leading the pack are using AI

How AI is Revolutionizing the Role of the Service Advisor and...

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In today’s fast-moving service lane, it’s not enough to just keep up—you’ve got to get out front. The fixed ops game is evolving, and...
Parkway Toyota’s Nick Latino shares how strong fixed ops strategies, customer retention, and efficiency drive profitability and loyalty.

Nick Latino shares how strong fixed ops drives customer retention and...

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With more customers holding onto their vehicles longer, fixed operations remains a critical revenue driver for dealerships. At Parkway Toyota, Fixed Operations Director Nick...
In today’s episode of Training Camp, we’re joined by Andrew Suntrup to share his perspective on leadership and personal development.

Andrew Suntrup on developing high-performance F&I teams and driving growth

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In today’s episode of Training Camp with Adam Marburger, we’re joined by Andrew Suntrup, Vice President of Operations at Suntrup Ford Westport, to share...
Cavender Automotive

Eric Barbosa on cultivating a culture of growth at Cavender Automotive

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In this episode of Training Camp with Adam Marburger, Eric Barbosa, Vice President of Variable Operations for Cavender Automotive Group, takes us behind the...