Time and efficiency are important when it comes to the customer buying experience, but obviously, conducting the appropriate moves in every step of the process is just as important. Especially...
On today's CBT Newscast for Friday, August 4th, 2017:
Study: car buyers want aftermarket products for longevity of vehicles
It's no secret, people love to keep their cars longer these days. In...
On today's CBT Newscast for Thursday, August 3rd, 2017:
A pain point of processing a deal too fast in the F&I office
Time and efficiency are important when it comes to the...
How do you go from good to great? Even if you think you're doing well, there's always room for improvement. On today's episode of F&I Today, Becky helps you get...
On this week's episode of F&I Today, Becky invites Jen Reed, VP of Partnership for Automotive Groups with Equifax, to talk about how getting the customer involved early on can...
On this week's Progressive Retail, Cory invites F&I University Founder and CEO, Shaka Dyson, to talk about the relationship between the sales desk and F&I department, meeting customers on their...
Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process for customers, industry regulations, and F&I Manager training.
Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships.
“The National Automobile Dealers Assn. shows that every time a customer walks in...
On today's CBT Newscast for Tuesday, June 20th, 2017:
How to Get Organized with Social Engagement
Joe Gumm sat down with Force Marketing's Steve Hardy to discuss how you can improve your...
If you’ve ever bought a car from an auto dealership, this story might ring true for you.
After weeks of test driving, researching and debating prices, I finally settled on the...