Becky talks with Rodney O’Rourke on why dealers need to get serious about training their F&I employees and to offer continual education in this changing marketplace.
Bringing Customers Back
By: Glenn Pasch
Fixed operations marketing seems to be a big buzzword for 2017. With sales of new vehicles seeming to plateau, the reliance on Fixed Operations will be...
Car Sales will Stabilize in 2017
Steven Szakaly, chief economist of the National Automobile Dealers Association, predicts sales of 17.1 million new cars and light trucks in 2017.
“We are headed toward...
The F&I Online Revolution is Here!
By: Becky Chernek
It’s an established fact that many auto dealers fear change. But taking an “if it ain’t broke, don’t fix it” approach in the...
Driving the connection in your F&I and Service Drive
In recent months, industry chatter about a retail automotive market plateau is on the rise. Lending is starting to tighten, and the...
Helping consumers assess risk that drives aftermarket sales
By: Jim Maxim
Last year, our company pulled data from 270 Fiat Chrysler Automobiles dealers using leading e-menu software. Digital menus engaged customers using...