TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


dealerships

self-driving

NCOA and Volkswagen release results of self-driving study 

- July 29, 2021
The National Council on Aging (NCOA) and Volkswagen Group of America have announced the results of an online survey they conducted together with the goal of finding out how older...
Roger Love

Record-breaking car salesman Ali Reda reveals what keeps him motivated

- July 27, 2021
On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Ali Reda, the country's top car salesperson. Operating out of Les Stanford dealership in...
sales

Get your new hires productive in the sales arena quickly

- July 21, 2021
In 2016, the average turnover rate for salespeople at franchised car dealerships was a staggering 67% every year. 40% of new hires would last just 90 days or less, accounting...
high mileage vehicles

Car dealers are cashing in on high mileage vehicles

- July 15, 2021
The chip shortage has caused remarkable pricing and profit shifts for new vehicles industry-wide, with some dealerships charging thousands more than MSRP. The pre-owned market – particularly vehicles three years...

Factory orders provide inventory stability and customer loyalty

- July 15, 2021
New car and used car inventories are strained for many dealerships across North America and many other markets worldwide. The chip shortage has put carmakers in a tough spot, although...
chat

Are you using online tools effectively? It might be time for a self-audit

- July 7, 2021
According to Insider Intelligence, it’s predicted that consumer retail spending that results from website chat widgets will be as much as $142 billion, fifty times more than it was in...
remote service delivery

Why this Vermont car dealership decided to drop remote service delivery

- June 30, 2021
Remote service delivery is an operation that many car dealerships have instituted around the country, but one car dealership in Vermont decided to take a new approach. On today’s show,...
remote

Is there a case for remote vehicle servicing?

- June 30, 2021
According to the 2020 NADA Data Financial Profile, dealers commonly expect around three of every ten dollars of net profit to be generated by the service department. Another goal that’s...
Caldwell

What current auto retail conditions tell us about the remainder of 2021 – Jessica Caldwell, Edmunds

- June 29, 2021
Joining us today on CBT News is the Executive Director of industry insights for Edmunds.com, Jessica Caldwell. Caldwell shares with us an update on the current inventory situation, what kind...
success customer experience

Why setting the bar too low leads to employees missing the mark completely

- June 28, 2021
On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, poses the question - why do business leaders set their goals and expectations for employees...


CBT News
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