The National Council on Aging (NCOA) and Volkswagen Group of America have announced the results of an online survey they conducted together with the goal of finding out how older...
On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Ali Reda, the country's top car salesperson. Operating out of Les Stanford dealership in...
In 2016, the average turnover rate for salespeople at franchised car dealerships was a staggering 67% every year. 40% of new hires would last just 90 days or less, accounting...
The chip shortage has caused remarkable pricing and profit shifts for new vehicles industry-wide, with some dealerships charging thousands more than MSRP. The pre-owned market – particularly vehicles three years...
New car and used car inventories are strained for many dealerships across North America and many other markets worldwide. The chip shortage has put carmakers in a tough spot, although...
According to Insider Intelligence, it’s predicted that consumer retail spending that results from website chat widgets will be as much as $142 billion, fifty times more than it was in...
Remote service delivery is an operation that many car dealerships have instituted around the country, but one car dealership in Vermont decided to take a new approach. On today’s show,...
According to the 2020 NADA Data Financial Profile, dealers commonly expect around three of every ten dollars of net profit to be generated by the service department. Another goal that’s...
Joining us today on CBT News is the Executive Director of industry insights for Edmunds.com, Jessica Caldwell. Caldwell shares with us an update on the current inventory situation, what kind...
On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, poses the question - why do business leaders set their goals and expectations for employees...