Being transparent may be one of the easiest and most affordable ways to boost your bottom line.
If you need someone to convince you of that, read this post by...
Joe sits down with JC Baker, founder and CEO of JC Baker & Associates, to discuss starting his own business, training, and the importance of dealership culture.
One year ago, a New York dealership won a ruling against GM’s use of ratings. Today, the fight against unfair performance ratings is growing even stronger.
The landmark Beck Chevrolet v...
SEO is a big part of online success even for the automotive world. It is your ticket to getting a favorable ranking from search engines and making it easier for...
A Brighton car dealership’s bold statement toward a panhandler that is often seen outside its doors is turning heads.
A red sign popped up Tuesday at the Honda dealership on Grand...
On today's CBT Newscast for Wednesday, June 21st, 2017:
How do regulations benefit customers?
Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process...
Let's say you're having a super sale and want your customers to know all about it. Have you heard about this thing called Facebook Live to promote events, but aren't really...
We’re coming off of a few great years, so you might not feel it yet, but vehicle sales are trending downward and profit margins already have begun to compress. It’s...
David continues his discussion with John Malishenko, Dir of Operations with Germain Motors, about new sales techniques to draw more customers to your dealership.
When you sell a customer some sort of package or maintenance, David says to make sure you do this one thing...in order to keep the customer coming back.