TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


Dealership Management

employee appreciation

Five Ways to Make Every Day Employee Appreciation Day

- January 29, 2018
It is easy to brush off a “thank you” or disregard an appreciative word, but there is something about the human condition that causes us to seek recognition. We value...
product

Steve Finlay: The one thing dealerships should focus more on than profit

- January 25, 2018
  Should your dealership focus more on the product or the profit? Aren't we supposed to believe that profit will eventually come if we put all of our emphasis on the...
goals

5 Simple Rules To Set & Reach Your Goals!

- January 24, 2018
Goal setting is the closest thing to magic you can find. It works way better than the ‘hope plan,’ wishing on a star or playing the lottery. Like most good things,...
car sales

Back to Winning Ways: What OEMs and Dealers Must Do to Resume Record Sales

- January 18, 2018
New car year-to-date sales figures slacked 2.2 percent in 2017, brought down by decreases from FCA, General Motors, Ford Motor Company, and Toyota Motor Corporation. Despite the minor flux experienced,...
friction

How to Remove Friction Between Teams

- January 16, 2018
Recently I returned for a follow-up visit with a client where we had installed a new sales process for their team. Gathering a few of the key people together I...
amenities

Bill Wittenmyer: Do amenities help retention or do they not matter?

- January 16, 2018
  Some dealers said they have the type of store that has amenities and attractions to promote events and community outreach. Other dealers said they don't emphasize amenities because why would...
execution

Execution Plan: How to Buckle Down to Achieve Your Goals

- January 15, 2018
The sales game is constantly changing. New products, marketing ideas and technology solutions continue to flow into the market, pulling dealership decision-makers in several different directions. There are the short-term...
goals

6 Steps to Reaching Your Goals in 2018

- January 12, 2018
  Following through with dealer processes is obviously important to the customer buying experience. Following through with your staff's goals is just as important. Without following through of each step to...
price transparency

When Price Meets Context: The Impact of Price Transparency

- January 9, 2018
In 2013, a survey of 2,500 Americans by the Boston Consulting Group revealed that one of the leading qualities consumers are looking for in a brand is authenticity. In the...
leadership

Dave Anderson: How the Right Leadership Leads to the Right Culture

- January 2, 2018
One of your goals as a dealership this year may be to improve your hiring process. That might mean overhauling how you recruit managers as effective leaders who who possess...