In a rush in the morning.
Late nights.
No time to relax, much less exercise.
And what is a routine?
We all know the automotive selling business can be demanding at times. So, how...
Savvy and community-minded dealership owners understand their connection to their respective local areas. From providing little league jerseys to sponsoring food banks during Thanksgiving, dealerships are consistently answering the call...
It’s a steamy Friday afternoon in mid-September and Chris Saraceno has just returned from giving a presentation to over 600 students and faculty members at Holy Trinity School in Melbourne,...
Take a moment to think of a supervisor, manager, or any other person you have interacted with that was in a leadership position who inspired or motivated you. What was...
In a job market where employees have more power than employers, it’s vital for your dealership to have a competitive edge when it comes to hiring and retaining workers. As...
On today's edition of CBT News, Jim Fitzpatrick talks with Shay Foley, F&I Director at Champion Chevrolet of Avon, Indiana to discuss the new challenges for today's F&I manager.
Recently named one of...
Performance management is designed to help managers and employees better work together to achieve organizational goals. Successful performance management starts with planning objectives with the employee, then monitoring how well...
Overseeing multiple dealerships with hundreds of employees is certainly not an easy task, and requires precision management. In this segment, Jim Fitzpatrick talks with Jarryd Carver, executive managing partner of...
Joining Jim Fitzpatrick on today's CBT News segment is Mark Tewart, President and CEO of Tewart Enterprises, one of the country's leading automotive training companies, to discuss what dealers should...
Success in your service department relies heavily on teamwork. No single member of the team can perform all of the tasks necessary for a successful customer experience. There are too...