Tag: dealer
When dealers and partners match talent and tech, consumer experience shines
Personalization is at the core of the way we shop for and purchase everything these days. From groceries to cars, consumers want a fast,...
The cost of obsolescent parts for a car dealer
According to the NADA, an average-sized dealership is sitting on $50,000 worth of parts that haven’t moved in a year. Think of what could...
Dealer associations sue Illinois Secretary of State over direct-to-consumer sales
On Friday, two auto dealer associations filed suit in Illinois against the Secretary of State and two carmakers, formally requesting that the legal system...
How Stellantis is working with its dealers to overcome challenges in...
There were many lessons learned in 2020 for dealers across the country. On today’s show, CBT News host Jim Fitzpatrick is joined by David...
How dealers can build a positive online reputation with customers
In the latest episode of Kain & Co., host David Kain discusses the importance of reputation for automotive dealerships. Kain begins by discussing a...
Two reasons it may work for the sales consultant to handle...
The F&I department and the process by which they deliver profit for the dealer has been stuck in one paradigm. Customers spend too much time picking out...
Five factors that drive innovation in auto retail
Dealership gross profits have declined from 3.3% to 2.4% between 2015 and 2018. Over that same time frame, an average dealership’s operating profits saw...
Toyota eases requirements for certified collision repair shops
Toyota has confirmed this week that the dealer ownership requirement for a Toyota Certified collision repair shop has been decreased. To become a certified...
How an unsafe vehicle traced to Georgia independent dealer serves as...
Channel 2 Action News published a story on Thursday of a vehicle sold to a retail customer that had been improperly repaired after a...
As dealer sentiment improves, inventory woes deepen
On Sept. 8, Cox Automotive released the Q3 2020 Cox Automotive Dealer Sentiment Index (CADSI). Information collected from dealers surveyed in late July through...
